Slow System- Painfully slow when opening pages or programs [Solved] - Virus, Spyware, Malware Removal (2024)

My PC has become really slow when starting up and trying to open programs or even web pages, sometimes while waiting for pages to open the screen goes blank and then my desktop comes back slowly, I've tried Ccleaner but not made any difference and I wonder if someone could help with this?

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 19.04.2024 01

Ran by steven (administrator) on DESKTOP-T3QOQ8M (Acer Carlos) (05-05-2024 16:12:32)

Running from C:\Users\steve\Desktop\FRST64.exe

Loaded Profiles: steven

Platform: Microsoft Windows 11 Home Version 23H2 22631.3447 (X64) Language: English (United Kingdom)

Default browser: Chrome

Boot Mode: Normal

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe ->) (Malwarebytes Inc. -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe

(explorer.exe ->) (Google LLC -> Google LLC) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe <17>

(Intel® pGFX -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_3156b3035fd88b4d\igfxEM.exe

(PIRIFORM SOFTWARE LIMITED -> Piriform Software Ltd) C:\Program Files\CCleaner\CCleaner64.exe

(services.exe ->) (Apple Inc. -> Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe

(services.exe ->) (CLEVERFILES INC. -> CleverFiles) C:\Program Files\CleverFiles\Disk Drill\cfbackd.w32.exe

(services.exe ->) (Intel Corporation -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\lms.inf_amd64_fddb643595e0b8d0\LMS.exe

(services.exe ->) (Intel Corporation -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\mewmiprov.inf_amd64_cad1db73e8c782a6\WMIRegistrationService.exe

(services.exe ->) (Intel® Embedded Subsystems and IP Blocks Group -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\dal.inf_amd64_b5484efd38adbe8d\jhi_service.exe

(services.exe ->) (Intel® pGFX -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_3156b3035fd88b4d\igfxCUIService.exe

(services.exe ->) (Intel® pGFX -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_3156b3035fd88b4d\IntelCpHDCPSvc.exe

(services.exe ->) (Intel® pGFX -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_3156b3035fd88b4d\IntelCpHeciSvc.exe

(services.exe ->) (Intel® Rapid Storage Technology -> Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

(services.exe ->) (Intel® Rapid Storage Technology -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\iastorac.inf_amd64_8559c34713c70ce4\RstMwService.exe

(services.exe ->) (Intel® Wireless Connectivity Solutions -> Intel® Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe

(services.exe ->) (Malwarebytes Inc. -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe

(services.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe

(services.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe

(services.exe ->) (Microsoft Windows Publisher -> Microsoft Corporation) C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24030.9-0\MsMpEng.exe

(services.exe ->) (Microsoft Windows Publisher -> Microsoft Corporation) C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24030.9-0\NisSrv.exe

(services.exe ->) (nordvpn s.a. -> nordvpn S.A.) C:\Program Files\NordUpdater\NordUpdateService.exe

(services.exe ->) (nordvpn s.a. -> nordvpn S.A.) C:\Program Files\NordVPN\nordvpn-service.exe

(services.exe ->) (Realtek Semiconductor Corp. -> Realtek Semiconductor) C:\Windows\System32\RtkAudUService64.exe

(services.exe ->) (SEIKO EPSON CORPORATION -> Seiko Epson Corporation) C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE

(services.exe ->) (SEIKO EPSON Corporation -> Seiko Epson Corporation) C:\Windows\System32\escsvc64.exe

(services.exe ->) (SEIKO EPSON CORPORATION) [File not signed] C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSvc.exe

(services.exe ->) (Western Digital Technologies, Inc. -> Western Digital Technologies, Inc.) C:\Program Files (x86)\Western Digital\WD Drive Manager\WDDriveService.exe

(services.exe ->) (Wondershare Technology Co.,Ltd -> Wondershare) C:\Program Files (x86)\Wondershare\WAF\2.4.3.237\WsAppService.exe

(svchost.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21830.0_x64__8wekyb3d8bbwe\HxOutlook.exe

(svchost.exe ->) (Microsoft Corporation -> Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21830.0_x64__8wekyb3d8bbwe\HxTsr.exe

(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_424.1301.450.0_x64__cw5n1h2txyewy\Dashboard\WidgetService.exe

(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\dllhost.exe <2>

(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\LocationNotificationWindows.exe

(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\smartscreen.exe

(svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\UUS\Packages\Preview\amd64\MoUsoCoreWorker.exe

==================== Registry (Whitelisted) ===================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RtkAudUService] => C:\WINDOWS\System32\RtkAudUService64.exe [833824 2019-01-31] (Realtek Semiconductor Corp. -> Realtek Semiconductor)

HKLM\...\Run: [] => [X]

HKLM-x32\...\Run: [] => [X]

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\Run: [] => [X]

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\Run: [NordVPN] => C:\Program Files\NordVPN\NordVPN.exe [263256 2023-09-25] (nordvpn s.a. -> nordvpn S.A.)

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\Run: [MicrosoftEdgeAutoLaunch_AB28E5367ED265860776C96F8DFD68CB] => "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window --win-session-start [4060608 2024-03-07] (Microsoft Corporation -> Microsoft Corporation)

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\Run: [CCleaner Smart Cleaning] => C:\Program Files\CCleaner\CCleaner64.exe [45380000 2024-04-10] (PIRIFORM SOFTWARE LIMITED -> Piriform Software Ltd)

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\Run: [EPSDNMON] => C:\Program Files (x86)\EPSON Software\Download Navigator\EPSDNMON.EXE [350032 2022-07-22] (SEIKO EPSON CORPORATION -> Seiko Epson Corporation)

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\MountPoints2: {9674c4fe-ccbc-11e8-8391-7c2a317b0e98} - "F:\unlock.exe" autoplay=true

HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\...\Run: [CiscoMeetingDaemon] => C:\Users\Gillian\AppData\Local\WebEx\ciscowebexstart.exe [4524368 2021-07-09] (Cisco WebEx LLC -> Cisco Webex LLC)

HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\...\Run: [com.squirrel.Teams.Teams] => C:\Users\Gillian\AppData\Local\Microsoft\Teams\Update.exe [2459280 2021-11-16] (Microsoft 3rd Party Application Component -> Microsoft Corporation)

HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\...\Run: [MicrosoftEdgeAutoLaunch_48384B2561019AB55907B5F47EEE2793] => "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window --win-session-start [4060608 2024-03-07] (Microsoft Corporation -> Microsoft Corporation)

HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\...\Run: [EPSDNMON] => C:\Program Files (x86)\Epson Software\Download Navigator\EPSDNMON.EXE [350032 2022-07-22] (SEIKO EPSON CORPORATION -> Seiko Epson Corporation)

HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\...\Run: [EPLTarget\P0000000000000000] => C:\WINDOWS\system32\spool\DRIVERS\x64\3\E_IATIILE.EXE [283232 2012-02-29] (SEIKO EPSON Corporation -> SEIKO EPSON CORPORATION)

HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\...\Run: [EPLTarget\P0000000000000001] => C:\WINDOWS\system32\spool\DRIVERS\x64\3\E_IATIILE.EXE [283232 2012-02-29] (SEIKO EPSON Corporation -> SEIKO EPSON CORPORATION)

HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\...\MountPoints2: {9674c4fe-ccbc-11e8-8391-7c2a317b0e98} - "F:\unlock.exe" autoplay=true

HKLM\...\Print\Monitors\EPSON XP-205 207 Series 64MonitorBE: C:\WINDOWS\system32\E_ILMILE.DLL [187392 2018-06-15] (Microsoft Windows Hardware Compatibility Publisher -> Seiko Epson Corporation)

HKLM\...\Print\Monitors\EpsonNet Print Port: C:\WINDOWS\system32\enppmon.dll [558592 2012-11-12] (SEIKO EPSON CORPORATION) [File not signed]

HKLM\Software\Microsoft\Active Setup\Installed Components: [{8A69D345-D564-463c-AFF1-A69D9E530F96}] -> C:\Program Files (x86)\Google\Chrome\Application\124.0.6367.119\Installer\chrmstp.exe [2024-05-05] (Google LLC -> Google LLC)

==================== Scheduled Tasks (Whitelisted) =================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {5CC0CF3A-06D7-4E03-A4CF-3340F57198A7} - System32\Tasks\CCleaner Update => C:\Program Files\CCleaner\CCUpdate.exe [714256 2024-04-10] (PIRIFORM SOFTWARE LIMITED -> Piriform Software Ltd)

Task: {A57E628C-F035-4822-9F08-B86702D0669A} - System32\Tasks\CCleanerCrashReporting => C:\Program Files\CCleaner\CCleanerBugReport.exe [5074848 2024-04-10] (PIRIFORM SOFTWARE LIMITED -> Gen Digital Inc. All rights reserved.) -> --product 90 --send dumps|report --path "C:\Program Files\CCleaner\LOG" --programpath "C:\Program Files\CCleaner" --guid "9dac4439-e6f9-4785-9ff9-123e643f51d6" --version "6.23.11010" --silent

Task: {8A0C1B65-5EE5-44B6-907A-891CD267093C} - System32\Tasks\CCleanerSkipUAC - steven => C:\Program Files\CCleaner\CCleaner.exe [39118752 2024-04-10] (PIRIFORM SOFTWARE LIMITED -> Piriform Software Ltd)

Task: {778A696B-7222-4740-87C3-203D66E2B864} - System32\Tasks\CorelUpdateHelperTask-4374451B1A37268CAC5AD55CB8E93C06 => C:\Program Files (x86)\Corel\CUH\v2\CUH.exe -resume (No File)

Task: {A0EAF409-0596-4FA2-9F1A-1AF53A1AACD1} - System32\Tasks\CreateExplorerShellUnelevatedTask => C:\Windows\explorer.exe [5381288 2024-05-05] (Microsoft Windows -> Microsoft Corporation)

Task: {E5FC2B2C-7012-43E3-826E-A51D6D69FD46} - System32\Tasks\DashlaneUpgradeCheck => C:\WINDOWS\system32\net.exe [81920 2022-05-07] (Microsoft Windows -> Microsoft Corporation)

Task: {1297E7FD-4A00-4A18-AF83-903089FB14FC} - System32\Tasks\GoogleSystem\GoogleUpdater\GoogleUpdaterTaskSystem126.0.6441.0{074B7687-F88E-4D47-82E3-9EE7E3F3E8CE} => C:\Program Files (x86)\Google\GoogleUpdater\126.0.6441.0\updater.exe [4789536 2024-04-26] (Google LLC -> Google LLC)

Task: {32E448FD-2360-4740-B753-0608DE34EC79} - System32\Tasks\Meta\Messenger-WSP-Helper-S-1-5-21-1741543102-3776721137-2454621359-1001 => C:\Program Files\WindowsApps\FACEBOOK.317180B0BB486_2060.8.218.0_x64__8xx8rvfyw5nnt\app\MessengerHelper.exe [2169592 2024-02-29] (6E08453F-9BA7-4311-999C-D22FBA2FB1B8 -> Meta Platforms, Inc.)

Task: {B367E369-CE61-47E3-8B3D-789BA26ECA7F} - System32\Tasks\Microsoft\Office\Office Automatic Updates 2.0 => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [28452944 2024-04-06] (Microsoft Corporation -> Microsoft Corporation)

Task: {8C150CE0-B4C3-4072-AB4F-C8F41617CA50} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [28452944 2024-04-06] (Microsoft Corporation -> Microsoft Corporation)

Task: {AF6D2717-7927-497D-8746-C20B12031BE2} - System32\Tasks\Microsoft\Office\Office Feature Updates => C:\Program Files\Microsoft Office\root\Office16\sdxhelper.exe [309944 2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

Task: {48312CF6-4646-4F67-BA50-7CBD7DDD1EF1} - System32\Tasks\Microsoft\Office\Office Feature Updates Logon => C:\Program Files\Microsoft Office\root\Office16\sdxhelper.exe [309944 2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

Task: {8F33B895-D57A-4AEB-91A2-E5B8AA9596AE} - System32\Tasks\Microsoft\Office\Office Performance Monitor => C:\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\operfmon.exe [168488 2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

Task: {841972F6-991F-49DC-B040-ABF6D63E9AF5} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cache Maintenance => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24030.9-0\MpCmdRun.exe [1654168 2024-05-05] (Microsoft Windows Publisher -> Microsoft Corporation)

Task: {63C50177-E237-4F76-B5F9-53DEBB42F2F0} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cleanup => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24030.9-0\MpCmdRun.exe [1654168 2024-05-05] (Microsoft Windows Publisher -> Microsoft Corporation)

Task: {3C1D09DB-6591-4424-B9F0-123ED5D56DA0} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Scheduled Scan => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24030.9-0\MpCmdRun.exe [1654168 2024-05-05] (Microsoft Windows Publisher -> Microsoft Corporation)

Task: {309B2B54-03B2-42B6-8954-79A9E4024B73} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Verification => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24030.9-0\MpCmdRun.exe [1654168 2024-05-05] (Microsoft Windows Publisher -> Microsoft Corporation)

Task: {D729068E-18BF-40AD-890C-3F5B7A4DBD56} - System32\Tasks\PowerDirectorStyleAgent => C:\Program Files (x86)\CyberLink\Shared files\PDStyleAgent\PDStyleAgent.exe (No File)

Task: {BF342BB0-ADA7-44F2-925B-A375009F6CEA} - System32\Tasks\Software Update Application => C:\ProgramData\OEM\UpgradeTool\ListCheck.exe [474368 2018-08-03] (Acer Incorporated -> Acer Incorporated)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\WINDOWS\Tasks\CCleanerCrashReporting.job => C:\Program Files\CCleaner\CCleanerBugReport.exe

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 194.168.4.100 194.168.8.100

Tcpip\..\Interfaces\{47a49dfe-5532-4bd4-b40a-03730b7d6cd7}: [DhcpNameServer] 194.168.4.100 194.168.8.100

Tcpip\..\Interfaces\{47a49dfe-5532-4bd4-b40a-03730b7d6cd7}\65D473637343036333D25374: [DhcpNameServer] 194.168.4.100 194.168.8.100

Edge:

=======

Edge DefaultProfile: Default

Edge Profile: C:\Users\steve\AppData\Local\Microsoft\Edge\User Data\Default [2024-05-05]

Edge DownloadDir: Default -> C:\Users\steve\Downloads

Edge Extension: (Browsing Protection by F-Secure) - C:\Users\steve\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\cpikpibllpjmpnchjajlibnmmomnnhnm [2024-05-05]

Edge Extension: (Google Docs Offline) - C:\Users\steve\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2024-03-11]

Edge Extension: (Edge relevant text changes) - C:\Users\steve\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\jmjflgjpcpepeafmmgdpfkogkghcpiha [2024-02-14]

FireFox:

========

FF HKLM-x32\...\Firefox\Extensions: [[emailprotected]] - C:\Program Files (x86)\Epson Software\E-Web Print\Firefox Add-on

FF Extension: (E-Web Print) - C:\Program Files (x86)\Epson Software\E-Web Print\Firefox Add-on [2019-03-06] [Legacy] [not signed]

FF Plugin: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office\root\Office16\NPSPWRAP.DLL [2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

FF Plugin: @videolan.org/vlc,version=3.0.16 -> C:\Program Files\VideoLAN\VLC\npvlc.dll [2022-11-08] (VideoLAN -> VideoLAN)

FF Plugin: @videolan.org/vlc,version=3.0.18 -> C:\Program Files\VideoLAN\VLC\npvlc.dll [2022-11-08] (VideoLAN -> VideoLAN)

FF Plugin-x32: @microsoft.com/Lync,version=15.0 -> C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll [2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\NPSPWRAP.DLL [2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

FF Plugin-x32: @videolan.org/vlc,version=3.0.11 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [No File]

Chrome:

=======

CHR DefaultProfile: Default

CHR Profile: C:\Users\steve\AppData\Local\Google\Chrome\User Data\Default [2024-05-05]

CHR Notifications: Default -> hxxps://gudevsoc.com; hxxps://oneettinlive.com; hxxps://qtadsmail.com; hxxps://update.easeus.com; hxxps://www.bbcgoodfood.com; hxxps://www.broadwayworld.com; hxxps://www.easeus.com; hxxps://www.facebook.com; hxxps://www.nero.com; hxxps://www.seagulltransfers.com; hxxps://www.ticketmaster.co.uk; hxxps://www.virginmedia.com; hxxps://www.youtube.com

CHR HomePage: Default -> hxxps://www.1377x.to/

CHR StartupUrls: Default -> "hxxp://google.co.uk/"

CHR Extension: (Google Docs Offline) - C:\Users\steve\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2024-03-01]

CHR Extension: (Browsing Protection by F-Secure) - C:\Users\steve\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmjjnhpacphpjmnnlnccpfmhkcloaade [2024-05-05]

CHR Extension: (Zoom Chrome Extension) - C:\Users\steve\AppData\Local\Google\Chrome\User Data\Default\Extensions\kgjfgplpablkjnlkjmjdecgdpfankdle [2024-05-05]

CHR Extension: (Chrome Web Store Payments) - C:\Users\steve\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2021-01-29]

CHR Profile: C:\Users\steve\AppData\Local\Google\Chrome\User Data\Guest Profile [2024-05-05]

CHR Profile: C:\Users\steve\AppData\Local\Google\Chrome\User Data\Profile 2 [2024-05-05]

CHR Extension: (Google Docs Offline) - C:\Users\steve\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2023-07-28]

CHR Extension: (Chrome Web Store Payments) - C:\Users\steve\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2023-03-09]

CHR Profile: C:\Users\steve\AppData\Local\Google\Chrome\User Data\Profile 3 [2024-05-05]

CHR Extension: (Adaware AdBlock) - C:\Users\steve\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\cmllgdnjnkbapbchnebiedipojhmnjej [2023-06-21]

CHR Extension: (Google Docs Offline) - C:\Users\steve\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2023-10-17]

CHR Extension: (Browsing Protection by F-Secure) - C:\Users\steve\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\jmjjnhpacphpjmnnlnccpfmhkcloaade [2023-10-14]

CHR Extension: (Chrome Web Store Payments) - C:\Users\steve\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2023-06-21]

CHR Profile: C:\Users\steve\AppData\Local\Google\Chrome\User Data\System Profile [2024-05-05]

CHR HKLM-x32\...\Chrome\Extension: [cmllgdnjnkbapbchnebiedipojhmnjej]

==================== Services (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 CCleanerPerformanceOptimizerService; C:\Program Files\CCleaner\CCleanerPerformanceOptimizerService.exe [1085856 2024-04-10] (PIRIFORM SOFTWARE LIMITED -> Piriform Software Ltd)

R2 cfbackd; C:\Program Files\CleverFiles\Disk Drill\cfbackd.w32.exe [309128 2023-03-23] (CLEVERFILES INC. -> CleverFiles)

R2 ClickToRunSvc; C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe [14221280 2024-04-06] (Microsoft Corporation -> Microsoft Corporation)

S2 Dashlane Upgrade Service; C:\Program Files (x86)\Dashlane\Upgrade\DashlaneUpgradeService.exe [83992 2017-08-23] (Dashlane -> Dashlane, Inc.)

R2 EpsonBidirectionalService; C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe [94208 2006-12-19] (SEIKO EPSON CORPORATION) [File not signed]

R2 EpsonScanSvc; C:\WINDOWS\system32\EscSvc64.exe [135824 2011-12-12] (SEIKO EPSON Corporation -> Seiko Epson Corporation)

S2 Freemake Improver; C:\ProgramData\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe [74752 2021-07-14] (Freemake) [File not signed]

S2 GoogleUpdaterInternalService126.0.6441.0; C:\Program Files (x86)\Google\GoogleUpdater\126.0.6441.0\updater.exe [4789536 2024-04-26] (Google LLC -> Google LLC)

S2 GoogleUpdaterService126.0.6441.0; C:\Program Files (x86)\Google\GoogleUpdater\126.0.6441.0\updater.exe [4789536 2024-04-26] (Google LLC -> Google LLC)

R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe [9410296 2024-02-15] (Malwarebytes Inc. -> Malwarebytes)

S4 MyEpson Portal Service; C:\Program Files (x86)\EPSON\MyEpson Portal\mepService.exe [714712 2017-06-28] (SEIKO EPSON CORPORATION -> Seiko Epson Corporation)

R2 NordUpdaterService; C:\Program Files\NordUpdater\NordUpdateService.exe [297848 2022-11-21] (nordvpn s.a. -> nordvpn S.A.)

R2 nordvpn-service; C:\Program Files\NordVPN\nordvpn-service.exe [263256 2023-09-25] (nordvpn s.a. -> nordvpn S.A.)

S4 StreamingCore; C:\Program Files\Numecent\Application Jukebox Player\StreamingCore.exe [6788416 2018-01-05] (Numecent, Inc. -> Numecent, Inc.)

R2 WDDriveService; C:\Program Files (x86)\Western Digital\WD Drive Manager\WDDriveService.exe [366720 2020-05-29] (Western Digital Technologies, Inc. -> Western Digital Technologies, Inc.)

R3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24030.9-0\NisSrv.exe [3199648 2024-05-05] (Microsoft Windows Publisher -> Microsoft Corporation)

R2 WinDefend; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24030.9-0\MsMpEng.exe [133576 2024-05-05] (Microsoft Windows Publisher -> Microsoft Corporation)

R2 WsAppService; C:\Program Files (x86)\Wondershare\WAF\2.4.3.237\WsAppService.exe [495720 2018-07-04] (Wondershare Technology Co.,Ltd -> Wondershare)

S3 WsaService; C:\Program Files\WindowsApps\MicrosoftCorporationII.WindowsSubsystemForAndroid_2311.40000.5.0_x64__8wekyb3d8bbwe\WsaService\WsaService.exe [312832 2024-02-15] (Microsoft Corporation -> )

S2 SecurityService; "C:\Program Files (x86)\TotalAV\SecurityService.exe" [X] <==== ATTENTION

S3 WsDrvInst; "C:\Program Files (x86)\Wondershare\TunesGo\DriverInstall.exe" [X]

===================== Drivers (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 AppleIPod; C:\WINDOWS\System32\drivers\AppleIPod.sys [30096 2021-07-22] (Microsoft Windows Hardware Compatibility Publisher -> Apple Inc.)

S3 AppleKmdfFilter; C:\WINDOWS\System32\drivers\AppleKmdfFilter.sys [39272 2023-06-27] (Apple Inc. -> Apple Inc.)

S3 AppleLowerFilter; C:\WINDOWS\System32\drivers\AppleLowerFilter.sys [55608 2023-06-27] (Apple Inc. -> Apple Inc.)

R2 avgntflt; C:\WINDOWS\System32\DRIVERS\avgntflt.sys [209088 2023-08-09] (Avira Operations GmbH & Co. KG -> Avira Operations GmbH & Co. KG)

R1 avipbb; C:\WINDOWS\system32\DRIVERS\avipbb.sys [199312 2023-08-09] (Avira Operations GmbH & Co. KG -> Avira Operations GmbH & Co. KG)

R1 avkmgr; C:\WINDOWS\system32\DRIVERS\avkmgr.sys [46704 2023-08-09] (Avira Operations GmbH & Co. KG -> Avira Operations GmbH & Co. KG)

S3 BthA2dp; C:\WINDOWS\System32\drivers\BthA2dp.sys [532480 2022-10-09] (Microsoft Corporation) [File not signed]

S3 BthHFEnum; C:\WINDOWS\System32\drivers\bthhfenum.sys [184320 2022-10-09] (Microsoft Corporation) [File not signed]

S3 BTHMODEM; C:\WINDOWS\System32\drivers\bthmodem.sys [106496 2022-05-07] (Microsoft Corporation) [File not signed]

S3 dg_ssudbus; C:\WINDOWS\system32\DRIVERS\ssudbus2.sys [167440 2022-09-30] (Samsung Electronics CO., LTD. -> Samsung Electronics Co., Ltd.)

R1 ElbyCDIO; C:\WINDOWS\System32\Drivers\ElbyCDIO.sys [42616 2017-05-14] (Microsoft Windows Hardware Compatibility Publisher -> Elaborate Bytes AG)

R0 fse; C:\WINDOWS\System32\drivers\fse.sys [218592 2023-11-15] (Microsoft Windows -> Microsoft Corporation)

R3 GeneStor; C:\WINDOWS\System32\drivers\GeneStor.sys [181824 2019-12-27] (GENESYS LOGIC, INC. -> Genesys Logic)

S3 iVCam; C:\WINDOWS\system32\DRIVERS\iVCam.sys [1089512 2020-04-04] (Shanghai Yitu Information Technology Co., Ltd. -> e2eSoft)

R2 mbamchameleon; C:\WINDOWS\System32\Drivers\MbamChameleon.sys [223296 2024-05-05] (Microsoft Windows Hardware Compatibility Publisher -> Malwarebytes)

S0 MbamElam; C:\WINDOWS\System32\DRIVERS\MbamElam.sys [21480 2022-05-27] (Microsoft Windows Early Launch Anti-malware Publisher -> Malwarebytes)

R3 MBAMSwissArmy; C:\WINDOWS\System32\Drivers\mbamswissarmy.sys [239576 2024-02-15] (Microsoft Windows Hardware Compatibility Publisher -> Malwarebytes)

R3 MpKsl613933c5; C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{C4DA7AEC-090F-4342-BEED-EB394C5F24E3}\MpKslDrv.sys [301336 2024-05-05] (Microsoft Windows -> Microsoft Corporation)

R2 NDivert; C:\Program Files\NordVPN\7.23.1.0\Drivers\NDivert.sys [131472 2024-04-08] (nordvpn s.a. -> Nordvpn S.A.)

S3 nlwt; C:\WINDOWS\system32\DRIVERS\nlwt.sys [39360 2020-10-30] (TEFINCOM S.A. -> WireGuard LLC)

R1 nordlwf; C:\WINDOWS\system32\DRIVERS\nordlwf.sys [38608 2020-10-14] (TEFINCOM S.A. -> TEFINCOM S.A.)

S0 ProtectedELAM; C:\WINDOWS\System32\drivers\protected_elam.sys [18912 2023-08-09] (Microsoft Windows Early Launch Anti-malware Publisher -> TODO: <Company name>)

R0 PxHlpa64; C:\WINDOWS\System32\drivers\PxHlpa64.sys [73464 2021-03-08] (Corel Corporation -> Corel Corporation)

R0 Sahdad64; C:\WINDOWS\System32\Drivers\Sahdad64.sys [46392 2021-12-14] (Corel Corporation -> Corel Corporation)

R0 Saibad64; C:\WINDOWS\System32\Drivers\Saibad64.sys [38200 2021-12-14] (Corel Corporation -> Corel Corporation)

R1 SaibVdAd64; C:\WINDOWS\System32\Drivers\SaibVdAd64.sys [45880 2021-12-14] (Corel Corporation -> Corel Corporation)

S3 ssudmdm; C:\WINDOWS\system32\DRIVERS\ssudmdm.sys [174112 2022-09-30] (Samsung Electronics CO., LTD. -> Samsung Electronics Co., Ltd.)

S3 ss_conn_usb_driver2; C:\WINDOWS\System32\Drivers\ss_conn_usb_driver2.sys [50720 2022-09-30] (Samsung Electronics CO., LTD. -> Samsung Electronics Co., Ltd.)

R2 StreamingFSD; C:\WINDOWS\System32\DRIVERS\StreamingFSD.sys [791288 2018-01-08] (Numecent, Inc. -> Numecent, Inc.)

R3 tapnordvpn; C:\WINDOWS\System32\drivers\tapnordvpn.sys [44896 2020-06-09] (TEFINCOM S.A. -> The OpenVPN Project)

S3 USBAAPL64; C:\WINDOWS\System32\Drivers\usbaapl64.sys [54784 2018-02-05] (Microsoft Windows Hardware Compatibility Publisher -> Apple, Inc.)

S3 UsbNcm; C:\WINDOWS\System32\drivers\UsbNcm.sys [167936 2023-11-15] (Microsoft Windows -> )

S3 vmbusproxy; C:\WINDOWS\system32\drivers\vmbusproxy.sys [94208 2023-11-15] (Microsoft Windows -> )

R0 WdBoot; C:\WINDOWS\System32\drivers\wd\WdBoot.sys [20936 2024-05-05] (Microsoft Windows Early Launch Anti-malware Publisher -> Microsoft Corporation)

S3 WDC_SAM; C:\WINDOWS\System32\drivers\wdcsam64.sys [25704 2020-09-10] (WDKTestCert user,132375440089837053 -> Western Digital Technologies, Inc.)

U5 WdDevFlt; C:\Windows\System32\Drivers\WdDevFlt.sys [169232 2022-05-07] (Microsoft Windows -> Microsoft Corporation)

R0 WdFilter; C:\WINDOWS\System32\drivers\wd\WdFilter.sys [601376 2024-05-05] (Microsoft Windows -> Microsoft Corporation)

R3 WdNisDrv; C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys [105760 2024-05-05] (Microsoft Windows -> Microsoft Corporation)

R1 webshieldfilter; C:\WINDOWS\System32\drivers\webshieldfilter.sys [96264 2023-08-09] (Microsoft Windows Hardware Compatibility Publisher -> Windows ® Win 7 DDK provider) <==== ATTENTION

S3 wintun; C:\WINDOWS\System32\drivers\wintun.sys [29592 2022-03-16] (Microsoft Windows Hardware Compatibility Publisher -> WireGuard LLC)

S3 WireGuard; C:\WINDOWS\System32\drivers\wireguard.sys [489368 2023-02-22] (Microsoft Windows Hardware Compatibility Publisher -> WireGuard LLC)

S3 MpKslb3f82d4d; \??\C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{534EBAE5-348A-41DD-B09B-A985528107F6}\MpKslDrv.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One month (created) (Whitelisted) =========

(If an entry is included in the fixlist, the file/folder will be moved.)

2024-05-05 16:12 - 2024-05-05 16:15 - 000028578 _____ C:\Users\steve\Desktop\FRST.txt

2024-05-05 16:10 - 2024-05-05 16:14 - 000000000 ____D C:\FRST

2024-05-05 16:08 - 2024-05-05 16:10 - 002394112 _____ (Farbar) C:\Users\steve\Desktop\FRST64.exe

2024-05-05 16:00 - 2024-05-05 16:00 - 000063936 _____ C:\WINDOWS\system32\lc.dat

2024-05-05 15:25 - 2024-05-05 15:25 - 000006020 _____ C:\WINDOWS\system32\PerfStringBackup.TMP

2024-05-05 15:06 - 2024-05-05 15:08 - 000000000 ____D C:\WINDOWS\SysWOW64\DDFs

2024-05-05 14:34 - 2024-05-05 14:34 - 000024320 _____ C:\WINDOWS\SysWOW64\IntegratedServicesRegionPolicySet.json

2024-05-05 14:29 - 2024-05-05 14:29 - 000024320 _____ C:\WINDOWS\system32\IntegratedServicesRegionPolicySet.json

2024-05-05 11:48 - 2024-05-05 11:48 - 000000000 ____D C:\Program Files\Common Files\DESIGNER

2024-05-05 10:58 - 2024-05-05 10:58 - 000004040 _____ C:\WINDOWS\system32\Tasks\PostponeDeviceSetupToast_S-1-5-21-1741543102-3776721137-2454621359-1001_1

2024-05-05 10:53 - 2024-05-05 10:53 - 000000000 ____D C:\WINDOWS\system32\Tasks\GoogleSystem

==================== One month (modified) ==================

(If an entry is included in the fixlist, the file/folder will be moved.)

2024-05-05 16:19 - 2022-05-07 06:24 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft

2024-05-05 16:10 - 2022-10-25 15:01 - 000000000 ____D C:\Users\steve\AppData\Roaming\calibre

2024-05-05 16:09 - 2022-10-25 15:01 - 000000000 ____D C:\Users\steve\Calibre Library

2024-05-05 15:58 - 2018-10-10 22:43 - 000000000 ____D C:\Users\steve\AppData\Local\CrashDumps

2024-05-05 15:52 - 2021-02-21 15:25 - 000000000 ____D C:\Program Files\CCleaner

2024-05-05 15:51 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\AppReadiness

2024-05-05 15:43 - 2022-10-25 18:32 - 000003508 _____ C:\WINDOWS\system32\Tasks\DashlaneUpgradeCheck

2024-05-05 15:41 - 2022-05-07 06:24 - 000000000 ___HD C:\Program Files\WindowsApps

2024-05-05 15:41 - 2018-10-10 22:17 - 000000000 ____D C:\ProgramData\Packages

2024-05-05 15:41 - 2018-10-10 18:55 - 000000000 ____D C:\Users\steve\AppData\Local\Packages

2024-05-05 15:40 - 2023-06-01 14:25 - 000000000 ____D C:\Users\steve\AppData\Local\Malwarebytes

2024-05-05 15:37 - 2022-05-07 06:24 - 000000000 ____D C:\ProgramData\USOPrivate

2024-05-05 15:32 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\SystemTemp

2024-05-05 15:20 - 2023-07-13 07:17 - 000001607 _____ C:\WINDOWS\system32\config\VSMIDK

2024-05-05 15:20 - 2022-10-09 03:04 - 000000006 ____H C:\WINDOWS\Tasks\SA.DAT

2024-05-05 15:20 - 2020-11-09 16:43 - 000012288 ___SH C:\DumpStack.log.tmp

2024-05-05 15:19 - 2022-10-09 02:52 - 000852164 _____ C:\WINDOWS\system32\PerfStringBackup.INI

2024-05-05 15:19 - 2022-05-07 06:22 - 000000000 ____D C:\WINDOWS\INF

2024-05-05 15:19 - 2022-05-07 06:17 - 001310720 _____ C:\WINDOWS\system32\config\BBI

2024-05-05 15:16 - 2020-07-04 13:21 - 000002442 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Edge.lnk

2024-05-05 15:16 - 2020-07-04 13:21 - 000002280 _____ C:\Users\Public\Desktop\Microsoft Edge.lnk

2024-05-05 15:15 - 2022-10-09 02:31 - 000646496 _____ C:\WINDOWS\system32\FNTCACHE.DAT

2024-05-05 15:13 - 2022-10-08 20:44 - 000000666 _____ C:\WINDOWS\Tasks\CCleanerCrashReporting.job

2024-05-05 15:13 - 2018-10-10 20:55 - 000002305 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk

2024-05-05 15:13 - 2018-10-10 20:55 - 000002264 _____ C:\Users\Public\Desktop\Google Chrome.lnk

2024-05-05 15:08 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\SysWOW64\WinMetadata

2024-05-05 15:08 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\SysWOW64\Dism

2024-05-05 15:08 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\SystemResources

2024-05-05 15:08 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\system32\WinMetadata

2024-05-05 15:08 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\system32\ShellExperiences

2024-05-05 15:08 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\system32\Sgrm

2024-05-05 15:08 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\system32\SecureBootUpdates

2024-05-05 15:08 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\system32\oobe

2024-05-05 15:07 - 2023-10-12 13:20 - 000000000 ____D C:\WINDOWS\system32\Microsoft-Edge-WebView

2024-05-05 15:07 - 2022-05-07 11:09 - 000000000 ____D C:\WINDOWS\en-GB

2024-05-05 15:07 - 2022-05-07 06:24 - 000000000 ___RD C:\WINDOWS\ImmersiveControlPanel

2024-05-05 15:07 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\system32\HealthAttestationClient

2024-05-05 15:07 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\system32\DDFs

2024-05-05 15:07 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\system32\appraiser

2024-05-05 15:07 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\ShellExperiences

2024-05-05 15:07 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\ShellComponents

2024-05-05 15:07 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\Provisioning

2024-05-05 15:07 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\bcastdvr

2024-05-05 15:07 - 2022-05-07 06:17 - 000000000 ____D C:\WINDOWS\servicing

2024-05-05 14:49 - 2022-05-07 06:17 - 000000000 ____D C:\WINDOWS\CbsTemp

2024-05-05 14:34 - 2022-10-09 02:37 - 003213824 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\PrintConfig.dll

2024-05-05 13:06 - 2018-10-14 10:38 - 000000000 ____D C:\Users\steve\AppData\Local\ElevatedDiagnostics

2024-05-05 13:01 - 2018-10-10 21:55 - 000000000 ____D C:\WINDOWS\system32\Drivers\wd

2024-05-05 12:52 - 2022-10-25 18:32 - 000003382 _____ C:\WINDOWS\system32\Tasks\CCleanerCrashReporting

2024-05-05 12:52 - 2022-10-09 03:04 - 000003936 _____ C:\WINDOWS\system32\Tasks\CCleaner Update

2024-05-05 12:44 - 2018-10-10 19:43 - 000000000 ____D C:\Users\steve\AppData\Roaming\Microsoft\Word

2024-05-05 12:36 - 2022-10-09 03:04 - 000003592 _____ C:\WINDOWS\system32\Tasks\OneDrive Reporting Task-S-1-5-21-1741543102-3776721137-2454621359-1001

2024-05-05 12:36 - 2022-10-09 03:04 - 000003382 _____ C:\WINDOWS\system32\Tasks\OneDrive Standalone Update Task-S-1-5-21-1741543102-3776721137-2454621359-1001

2024-05-05 12:36 - 2021-05-13 12:22 - 000002432 _____ C:\Users\steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk

2024-05-05 12:07 - 2018-10-10 21:45 - 000000000 ____D C:\WINDOWS\system32\MRT

2024-05-05 11:54 - 2018-10-10 21:45 - 192651728 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe

2024-05-05 11:51 - 2022-05-07 06:24 - 000000000 ____D C:\Program Files\Common Files\microsoft shared

2024-05-05 11:51 - 2018-10-10 19:30 - 000000000 ____D C:\Program Files\Microsoft Office

2024-05-05 11:21 - 2022-05-07 06:24 - 000000000 ____D C:\WINDOWS\system32\SecurityHealth

2024-05-05 11:01 - 2023-07-13 10:42 - 000000443 _____ C:\WINDOWS\system32\Drivers\etc\hosts.ics

2024-05-05 10:58 - 2022-10-09 03:04 - 000003536 _____ C:\WINDOWS\system32\Tasks\MicrosoftEdgeUpdateTaskMachineUA

2024-05-05 10:58 - 2022-10-09 03:04 - 000003412 _____ C:\WINDOWS\system32\Tasks\MicrosoftEdgeUpdateTaskMachineCore

2024-05-05 10:54 - 2018-10-10 20:54 - 000000000 ____D C:\Program Files (x86)\Google

2024-05-05 10:52 - 2020-10-30 16:03 - 000000000 ____D C:\Program Files\NordVPN

2024-05-05 10:51 - 2020-10-30 16:03 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\NordSec

2024-05-05 10:50 - 2020-10-30 16:03 - 000000000 ____D C:\ProgramData\NordVPN

2024-05-05 10:49 - 2022-03-07 15:36 - 000000000 ____D C:\Program Files\NordUpdater

2024-05-05 10:47 - 2022-10-09 02:31 - 000000000 ____D C:\WINDOWS\system32\SleepStudy

==================== Files in the root of some directories ========

2023-07-31 15:59 - 2023-07-31 15:59 - 000000018 _____ () C:\Users\steve\AppData\Roaming\.cache9050425797200915815.dat

2023-02-10 11:20 - 2023-02-10 11:20 - 000000027 _____ () C:\Users\steve\AppData\Roaming\epm_user.ini

2022-03-30 13:23 - 2022-03-30 13:23 - 020987948 _____ () C:\Users\steve\AppData\Local\004_Gift_To_Be_Simple.mid-compiled.wav

2022-03-30 13:24 - 2022-03-30 13:24 - 024735788 _____ () C:\Users\steve\AppData\Local\006_Smithwicks_Tavern.mid-compiled.wav

2022-03-30 13:23 - 2022-03-30 13:23 - 009547820 _____ () C:\Users\steve\AppData\Local\105_Ambient_High_Energy.mid-compiled.wav

2022-03-30 13:23 - 2022-03-30 13:23 - 033538092 _____ () C:\Users\steve\AppData\Local\106_Sweetly_Remembering.mid-compiled.wav

2022-03-30 16:52 - 2022-03-30 17:08 - 010846252 _____ () C:\Users\steve\AppData\Local\119_Club_Med.mid-compiled.wav

==================== SigCheck ============================

(There is no automatic fix for files that do not pass verification.)

==================== End of FRST.txt ========================

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 19.04.2024 01

Ran by steven (05-05-2024 16:20:30)

Running from C:\Users\steve\Desktop

Microsoft Windows 11 Home Version 23H2 22631.3447 (X64) (2022-10-09 02:06:27)

Boot Mode: Normal

==========================================================

==================== Accounts: =============================

(If an entry is included in the fixlist, it will be removed.)

Administrator (S-1-5-21-1741543102-3776721137-2454621359-500 - Administrator - Disabled)

DefaultAccount (S-1-5-21-1741543102-3776721137-2454621359-503 - Limited - Disabled)

Gillian (S-1-5-21-1741543102-3776721137-2454621359-1003 - Limited - Enabled) => C:\Users\Gillian

Guest (S-1-5-21-1741543102-3776721137-2454621359-501 - Limited - Disabled)

Hannah (S-1-5-21-1741543102-3776721137-2454621359-1002 - Limited - Enabled) => C:\Users\Hannah

steven (S-1-5-21-1741543102-3776721137-2454621359-1001 - Administrator - Enabled) => C:\Users\steve

WDAGUtilityAccount (S-1-5-21-1741543102-3776721137-2454621359-504 - Limited - Disabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Total AV (Enabled - Up to date) {0567E33F-93C9-11B5-891D-90A37AEB2766}

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Acer Configuration Manager (HKLM-x32\...\{8CB1A03C-9849-4744-AD56-341A18F9E3E2}) (Version: 2.5.22250 - Acer)

Amazon Appstore (HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\com.amazon.venezia) (Version: release-60.21.1.0.210058.0_639010 - amazon.com)

Amazon Photos (HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\Amazon Photos) (Version: 8.8.0 - Amazon.com, Inc.)

App Explorer (HKU\S-1-5-21-1741543102-3776721137-2454621359-1002\...\Host App Service) (Version: 0.273.3.707 - SweetLabs) <==== ATTENTION

Avanquest Message (HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\{20573C69-4A68-4BEF-A23D-365CB66924CE}) (Version: 2.16.0 - Avanquest Software)

Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)

calibre 64bit (HKLM\...\{0269E9B3-B0A8-4849-9D2A-1090C32982DF}) (Version: 7.3.0 - Kovid Goyal)

CCleaner (HKLM\...\CCleaner) (Version: 6.23 - Piriform)

Cisco Webex Meetings (HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\...\ActiveTouchMeetingClient) (Version: 41.7.4 - Cisco Webex LLC)

Cloudpaging Player (HKLM\...\{23F6FB7C-C1E2-491B-91A1-0441D5191BC7}) (Version: 9.0.4.21424 - Numecent, Inc.)

Corel PaintShop Pro X7 (HKLM-x32\...\_{176F50D6-6857-49CE-B731-65F757EE3F0D}) (Version: 17.0.0.199 - Corel Corporation)

Corel PaintShop Pro X7 (HKLM-x32\...\{17196252-8555-4E35-9C06-F743143D76D4}) (Version: 17.0.0.199 - Corel Corporation) Hidden

CyberLink PowerDVD 14 (HKLM-x32\...\{32C8E300-BDB4-4398-92C2-E9B7D8A233DB}) (Version: 14.0.8216.01 - CyberLink Corp.)

CyberLink Shape Transitions Pack (HKLM-x32\...\{A49D8AB7-695A-4D72-BACB-A406008387BF}) (Version: 1.0 - CyberLink Corp.)

Dashlane Upgrade Service (HKLM-x32\...\Dashlane Upgrade Service) (Version: 2.1.17.0 - Dashlane, Inc.)

Disk Drill 5.3.826.0 (HKLM-x32\...\{49b90425-d03c-4b56-b8ba-0ccd425f5863}) (Version: 5.3.826.0 - CleverFiles)

Disk Drill 5.3.826.0 (x64) (HKLM\...\{219D8DEC-A93F-4A90-866B-20B5B37DAE94}) (Version: 5.3.826.0 - CleverFiles) Hidden

Distortion Control Data (HKLM-x32\...\{B08B4896-886C-4644-8664-BBA4CE99D318}) (Version: 1.00.0000 - Nikon)

Epson Connect Printer Setup (HKLM-x32\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.4.7 - Seiko Epson Corporation)

Epson E-Web Print (HKLM-x32\...\{6BF9F374-EC67-4808-A90C-F127DE6D989D}) (Version: 1.23.0000 - SEIKO EPSON CORPORATION)

EPSON Printer Finder (HKLM-x32\...\{B8ECD0D3-AE08-4891-B6C7-32F96B75EB6C}) (Version: 1.0.0 - SEIKO EPSON CORPORATION)

EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version: - Seiko Epson Corporation)

Epson Software Updater (HKLM-x32\...\{711E8536-AB71-4455-A6C4-357FDBBEBF91}) (Version: 4.6.7 - Seiko Epson Corporation)

EPSON XP-205 207 Series Printer Uninstall (HKLM\...\EPSON XP-205 207 Series) (Version: - SEIKO EPSON Corporation)

EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.6.0 - SEIKO EPSON CORPORATION)

Freemake Music Box (HKLM-x32\...\Freemake Music Box_is1) (Version: 1.0.8 - Ellora Assets Corporation)

Freemake Video Converter version 4.1.13 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 4.1.13 - Mixbyte Inc.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 124.0.6367.119 - Google LLC)

IBM SPSS Statistics 26 (HKLM\...\{1AC22BAE-DC13-4991-9910-AE3743A4592D}) (Version: 26.0.0.0 - IBM Corp)

ICA (HKLM-x32\...\{176F50D6-6857-49CE-B731-65F757EE3F0D}) (Version: 17.0.0.199 - Corel Corporation) Hidden

Intel® Chipset Device Software (HKLM\...\{C844CC39-BC28-46CA-8239-3F37D8FE2A59}) (Version: 10.1.17541.8066 - Intel Corporation) Hidden

Intel® Chipset Device Software (HKLM-x32\...\{55d73ea7-6354-42db-8831-02d048ae57f8}) (Version: 10.1.17541.8066 - Intel® Corporation) Hidden

Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 1808.12.0.1102 - Intel Corporation)

Intel® Management Engine Components (HKLM\...\{B4F59074-915E-4DFE-BFD6-1B415B37AE2F}) (Version: 1.0.0.0 - Intel Corporation) Hidden

Intel® Management Engine Components (HKLM\...\{ED204DD8-2982-4B22-B077-0F70024D5FEB}) (Version: 1.0.0.0 - Intel Corporation) Hidden

Intel® Management Engine Driver (HKLM\...\{4B1DEC5C-ED0A-4DD1-ADB2-FD1117FF94D7}) (Version: 1.0.0.0 - Intel Corporation) Hidden

Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 23.20.16.4973 - Intel Corporation)

Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 16.0.2.1086 - Intel Corporation)

Intel® Rapid Storage Technology (HKLM\...\{64A94A93-B0C4-4B16-8CDC-FDB06E8CC306}) (Version: 16.0.2.1086 - Intel Corporation) Hidden

Intel® Trusted Connect Service Client x64 (HKLM\...\{C9552825-7BF2-4344-BA91-D3CD46F4C442}) (Version: 1.48.197.0 - Intel Corporation) Hidden

Intel® Trusted Connect Service Client x86 (HKLM-x32\...\{C9552825-7BF2-4344-BA91-D3CD46F4C441}) (Version: 1.48.197.0 - Intel Corporation) Hidden

Intel® Trusted Connect Services Client (HKLM-x32\...\{66129f84-d3f0-4884-ac54-369ae6fc2cf6}) (Version: 1.48.197.0 - Intel Corporation) Hidden

Intel® Wireless Bluetooth® (HKLM-x32\...\{00000040-0200-1033-84C8-B8D95FA3C8C3}) (Version: 20.40.0 - Intel Corporation)

Intel® Optane™ Pinning Explorer Extensions (HKLM\...\{2D79E334-B178-45B9-A2A6-7A60A084C268}) (Version: 16.8.0.1000 - Intel Corporation)

Intel® PROSet/Wireless Software (HKLM-x32\...\{18ec79fd-8f83-4e12-bfa5-80c9872cc56b}) (Version: 20.40.0 - Intel Corporation)

Intel® PROSet/Wireless WiFi Software (HKLM\...\{F70E0149-0BD0-4933-ADD0-1DC74D8F513B}) (Version: 20.40.0.1365 - Intel Corporation) Hidden

IPM_PSP_COM (HKLM-x32\...\{174F9DF8-AC60-486A-8FF4-A22831D48E0D}) (Version: 17.0.0.199 - Corel Corporation) Hidden

IPM_PSP_COM64 (HKLM\...\{17704FA2-B1D2-4D5C-A23D-BDA0D2BC9CC7}) (Version: 17.0.0.199 - Corel Corporation) Hidden

iPod Support (HKLM\...\{57D75376-1F31-4182-8EC8-31A6785ABF29}) (Version: 120.7.3.55 - Apple Inc.)

iSkysoft Helper Compact 2.5.2 (HKLM-x32\...\{9BF12010-8799-41A5-A671-E9CFDE9E79F3}_is1) (Version: 2.5.2 - iSkysoft)

Malwarebytes version 4.6.9.314 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 4.6.9.314 - Malwarebytes)

Microsoft .NET Host - 6.0.23 (x64) (HKLM\...\{1870DD0E-1583-44FF-8265-A9D1692CD89C}) (Version: 48.92.2594 - Microsoft Corporation) Hidden

Microsoft .NET Host - 7.0.8 (x64) (HKLM\...\{19FCE07F-2A75-44AC-9EA5-8E29FE2F8DBE}) (Version: 56.35.63143 - Microsoft Corporation) Hidden

Microsoft .NET Host FX Resolver - 6.0.23 (x64) (HKLM\...\{995CC82C-E3E8-4BB5-9AB8-2B95C611D59D}) (Version: 48.92.2594 - Microsoft Corporation) Hidden

Microsoft .NET Host FX Resolver - 7.0.8 (x64) (HKLM\...\{174E0D7C-F2C9-49A2-83FB-95A0FE6FA023}) (Version: 56.35.63143 - Microsoft Corporation) Hidden

Microsoft .NET Runtime - 6.0.23 (x64) (HKLM\...\{7C0437DA-6703-47F1-A116-CD138B0768AD}) (Version: 48.92.2594 - Microsoft Corporation) Hidden

Microsoft .NET Runtime - 7.0.8 (x64) (HKLM\...\{B45C77BA-0B4E-4FBB-99B9-9774ECBE20AA}) (Version: 56.35.63143 - Microsoft Corporation) Hidden

Microsoft Edge (HKLM-x32\...\Microsoft Edge) (Version: 122.0.2365.80 - Microsoft Corporation)

Microsoft Edge WebView2 Runtime (HKLM-x32\...\Microsoft EdgeWebView) (Version: 122.0.2365.80 - Microsoft Corporation)

Microsoft Office Professional Plus 2016 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 16.0.17425.20176 - Microsoft Corporation)

Microsoft OneDrive (HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\OneDriveSetup.exe) (Version: 24.070.0407.0003 - Microsoft Corporation)

Microsoft OneDrive (HKU\S-1-5-21-1741543102-3776721137-2454621359-1002\...\OneDriveSetup.exe) (Version: 23.246.1127.0002 - Microsoft Corporation)

Microsoft OneDrive (HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\...\OneDriveSetup.exe) (Version: 23.226.1031.0003 - Microsoft Corporation)

Microsoft Teams (HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\...\Teams) (Version: 1.4.00.29469 - Microsoft Corporation)

Microsoft Update Health Tools (HKLM\...\{C6FD611E-7EFE-488C-A0E0-974C09EF6473}) (Version: 5.72.0.0 - Microsoft Corporation)

Microsoft VC++ redistributables repacked. (HKLM\...\{9F513024-FFAD-4466-8CF0-5348389196B8}) (Version: 12.0.0.0 - Intel Corporation) Hidden

Microsoft VC++ redistributables repacked. (HKLM-x32\...\{C521A8D8-511F-43DF-B789-7DD0B3F7363B}) (Version: 12.0.0.0 - Intel Corporation) Hidden

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)

Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (HKLM\...\{37B8F9C7-03FB-3253-8781-2517C99D7C00}) (Version: 11.0.61030 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (HKLM\...\{CF2BEA3C-26EA-32F8-AA9B-331F7E34BA97}) (Version: 11.0.61030 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (HKLM-x32\...\{B175520C-86A2-35A7-8619-86DC379688B9}) (Version: 11.0.61030 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (HKLM-x32\...\{BD95A8CD-1D9F-35AD-981A-3E7925026EBB}) (Version: 11.0.61030 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{90ffcee5-8608-4e94-8c18-a4feb4f83fb8}) (Version: 12.0.21005.1 - Microsoft Corporation)

Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (HKLM\...\{929FBD26-9020-399B-9A7A-751D61F0B942}) (Version: 12.0.21005 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (HKLM\...\{A749D8E6-B613-3BE3-8F5F-045C84EBA29B}) (Version: 12.0.21005 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.26.28720 (HKLM-x32\...\{86380aef-fd23-4fc3-8723-a98ccad8f2c6}) (Version: 14.26.28720.3 - Microsoft Corporation)

Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.34.31938 (HKLM-x32\...\{d92971ab-f030-43c8-8545-c66c818d0e05}) (Version: 14.34.31938.0 - Microsoft Corporation)

Microsoft Visual C++ 2019 X86 Additional Runtime - 14.26.28720 (HKLM-x32\...\{2F69FB2B-2C48-491C-B249-22C1BDCE1117}) (Version: 14.26.28720 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.26.28720 (HKLM-x32\...\{31C9EB3A-5F0C-49E7-8E6C-D404E48F433D}) (Version: 14.26.28720 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2022 X64 Additional Runtime - 14.34.31938 (HKLM\...\{7DA37AE3-D8AE-49B1-9BDC-23CA0AB9FF22}) (Version: 14.34.31938 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.34.31938 (HKLM\...\{0AE39060-F209-4D05-ABC7-54B8F9CFA32E}) (Version: 14.34.31938 - Microsoft Corporation) Hidden

Microsoft Windows Desktop Runtime - 6.0.23 (x64) (HKLM\...\{AA393199-374C-4AD1-9245-6CBB254D8146}) (Version: 48.92.2594 - Microsoft Corporation) Hidden

Microsoft Windows Desktop Runtime - 6.0.23 (x64) (HKLM-x32\...\{fbe8ac13-7063-40e6-81dd-7ddcc3781ecd}) (Version: 6.0.23.32930 - Microsoft Corporation)

Microsoft Windows Desktop Runtime - 7.0.8 (x64) (HKLM\...\{3133BC55-90BD-4B87-82A2-6670B3CAFB81}) (Version: 56.35.63153 - Microsoft Corporation) Hidden

Microsoft Windows Desktop Runtime - 7.0.8 (x64) (HKLM-x32\...\{d260fcb6-95b8-4c81-8e07-ce75876ffca2}) (Version: 7.0.8.32619 - Microsoft Corporation)

MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)

MyEpson Portal (HKLM-x32\...\{3361D415-BA35-4143-B301-661991BA6219}) (Version: 1.1.2.2 - SEIKO EPSON CORPORATION) Hidden

MyEpson Portal (HKLM-x32\...\MyEpson Portal) (Version: - SEIKO EPSON Corporation)

Nero SharedVideoCodecs (HKLM-x32\...\{2432E589-6256-4513-B0BF-EFA8E325D5F0}) (Version: 1.0.19014 - Nero AG) Hidden

Nikon Message Center 2 (HKLM-x32\...\{B014EE44-9197-4513-9613-71E6EB1B514E}) (Version: 2.4.1 - Nikon Corporation)

Nikon Transfer 2 (HKLM-x32\...\{3FC564E4-C8EA-4887-AEF3-268962172514}) (Version: 2.17.0 - Nikon Corporation)

NordPass (HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\285d85e1-fc76-5a0e-ba2d-20241a7fe9d2) (Version: 2.15.11 - NordPass Team)

NordUpdater (HKLM\...\{6E35DB82-3D19-4DD6-B8CB-F082815FDE18}_is1) (Version: 1.4.4.1 - Nord Security)

NordVPN (HKLM\...\{19465C24-3D5D-4327-B99F-3CC0A1D38151}_is1) (Version: 7.23.1.0 - Nord Security)

NordVPN network TAP (HKLM-x32\...\{97DEC5D6-2BE9-45BB-BFC5-274B851B486B}) (Version: 1.0.1 - NordVPN)

NordVPN network TUN (HKLM\...\{BD0E4F38-D3F6-452D-A32E-B14D721839AC}) (Version: 1.0.1 - NordVPN)

NX Studio (HKLM\...\{2857A646-0456-40E7-ABE7-99787C915705}) (Version: 1.4.1 - Nikon Corporation)

Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.17425.20146 - Microsoft Corporation) Hidden

Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.17425.20176 - Microsoft Corporation) Hidden

Office 16 Click-to-Run Localization Component (HKLM\...\{90160000-008C-0409-1000-0000000FF1CE}) (Version: 16.0.14131.20278 - Microsoft Corporation) Hidden

Peugeot Update 1.4.0 (HKLM\...\46cf01d6-a405-5b47-a44f-4dd61ad5f7c2) (Version: 1.4.0 - PSA Automobiles SA)

PSPPContent (HKLM-x32\...\{17289BF4-5826-447B-A20A-738044D0B3E5}) (Version: 17.0.0.199 - Corel Corporation) Hidden

PSPPHelp (HKLM-x32\...\{1735F0DE-B173-4116-BABC-653A12FB9238}) (Version: 17.0.0.199 - Corel Corporation) Hidden

PSPPro64 (HKLM\...\{17511557-C430-486A-AB5A-87A8134B2613}) (Version: 17.0.0.199 - Corel Corporation) Hidden

Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.23.1003.2017 - Realtek)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8383 - Realtek Semiconductor Corp.)

Revo Uninstaller 2.4.5 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.4.5 - VS Revo Group, Ltd.)

Setup (HKLM-x32\...\{17088A4E-3CF3-4F12-926D-2A9E8085B8EC}) (Version: 17.0.0.199 - Corel Corporation) Hidden

SKYBOX (HKLM\...\SKYBOX) (Version: 1.0.0.0 - SKYBOX Team)

Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{C99F4AFA-B32C-4063-865C-D7B5CC0A78FB}) (Version: 2.54.0.0 - Microsoft Corporation)

UpdateAssistant (HKLM\...\{52C1DD03-104E-4AC6-9DC6-21D585721ED1}) (Version: 1.19.0.0 - Microsoft Corporation) Hidden

VLC media player (HKLM\...\VLC media player) (Version: 3.0.18 - VideoLAN)

Vulkan Run Time Libraries 1.0.65.1 (HKLM\...\VulkanRT1.0.65.1) (Version: 1.0.65.1 - LunarG, Inc.) Hidden

Vulkan Run Time Libraries 1.0.65.1 (HKLM\...\VulkanRT1.0.65.1-6) (Version: 1.0.65.1 - LunarG, Inc.) Hidden

Vulkan Run Time Libraries 1.0.65.1 (HKLM\...\VulkanRT1.0.65.1-7) (Version: 1.0.65.1 - LunarG, Inc.) Hidden

WD Security (HKLM-x32\...\{327CA54B-8D15-4BE2-A4D2-868194BF7B97}) (Version: 2.0.0.76 - Western Digital Technologies, Inc.) Hidden

WD Security (HKLM-x32\...\{9629d8ce-7cc4-4142-b7f8-2c003f1c6613}) (Version: 2.0.0.76 - Western Digital Technologies, Inc.)

Windows 10 Update Assistant (HKLM-x32\...\{D5C69738-B486-402E-85AC-2456D98A64E4}) (Version: 1.4.9200.22925 - Microsoft Corporation)

Windows PC Health Check (HKLM\...\{77ACFAF7-E5AB-410D-BA14-BBEBF89422DE}) (Version: 3.1.2109.29003 - Microsoft Corporation)

Windows Setup Remediations (x64) (KB4023057) (HKLM\...\{5534e02f-0f5d-40dd-ba92-bea38d22384d}.sdb) (Version: - )

WinX HD Video Converter Deluxe 5.6.0 (HKLM-x32\...\WinX HD Video Converter Deluxe_is1) (Version: - Digiarty Software, Inc.)

Zoom (HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\...\ZoomUMX) (Version: 5.4.9 (59931.0110) - Zoom Video Communications, Inc.)

Packages:

=========

Acer Collection -> C:\Program Files\WindowsApps\AcerIncorporated.AcerCollection_1.1.3013.0_x64__48frkmn4z8aw4 [2018-10-21] (Acer Incorporated)

Acer Product Registration -> C:\Program Files\WindowsApps\AcerIncorporated.AcerRegistration_2.0.3044.0_x64__48frkmn4z8aw4 [2024-02-19] (Acer Incorporated)

Amazon Alexa -> C:\Program Files\WindowsApps\57540AMZNMobileLLC.AmazonAlexa_3.25.1177.0_x64__22t9g3sebte08 [2023-08-04] (AMZN Mobile LLC.) [Startup Task]

Dev Home -> C:\Program Files\WindowsApps\Microsoft.Windows.DevHome_0.1100.416.0_x64__8wekyb3d8bbwe [2024-02-27] (Microsoft Corporation)

Evernote -> C:\Program Files\WindowsApps\Evernote.Evernote_10.78.2.0_x64__q4d96b2w5wcc2 [2024-03-11] (Evernote) [Startup Task]

Facebook -> C:\Program Files\WindowsApps\FACEBOOK.FACEBOOK_2023.531.1.0_x64__8xx8rvfyw5nnt [2024-02-19] (Meta)

Facebook -> C:\Program Files\WindowsApps\www.facebook.com-1C2D851A_2023.531.1.1_neutral__n468xs7erp6tc [2024-02-19] (www.facebook.com)

iTunes -> C:\Program Files\WindowsApps\AppleInc.iTunes_12131.3.2010.0_x64__nzyj5cx40ttqa [2023-12-19] (Apple Inc.) [Startup Task]

Messenger -> C:\Program Files\WindowsApps\FACEBOOK.317180B0BB486_2060.8.218.0_x64__8xx8rvfyw5nnt [2024-02-29] (Meta) [Startup Task]

Microsoft Advertising SDK for JavaScript -> C:\Program Files\WindowsApps\Microsoft.Advertising.JavaScript_10.1805.2.0_x64__8wekyb3d8bbwe [2021-12-20] (Microsoft Corporation) [MS Ad]

Microsoft Advertising SDK for JavaScript -> C:\Program Files\WindowsApps\Microsoft.Advertising.JavaScript_10.1805.2.0_x86__8wekyb3d8bbwe [2021-12-20] (Microsoft Corporation) [MS Ad]

Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2021-12-20] (Microsoft Corporation) [MS Ad]

Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2021-12-20] (Microsoft Corporation) [MS Ad]

Microsoft Family -> C:\Program Files\WindowsApps\MicrosoftCorporationII.MicrosoftFamily_0.2.40.0_x64__8wekyb3d8bbwe [2024-01-02] (Microsoft Corp.)

Microsoft.HEVCVideoExtensions -> C:\Program Files\WindowsApps\Microsoft.HEVCVideoExtensions_2.0.61933.0_x64__8wekyb3d8bbwe [2023-08-09] (Microsoft Corporation)

Microsoft.LegacyPhotosAdd-on -> C:\Program Files\WindowsApps\Microsoft.LegacyPhotosAdd-on_2022.2206.0.0_x64__8wekyb3d8bbwe [2023-01-09] (Microsoft Corporation)

Microsoft.LegacyPhotosMediaEngineAdd-on -> C:\Program Files\WindowsApps\Microsoft.LegacyPhotosMediaEngineAdd-on_2022.2206.0.0_x64__8wekyb3d8bbwe [2023-01-09] (Microsoft Corporation)

Microsoft.MPEG2VideoExtension -> C:\Program Files\WindowsApps\Microsoft.MPEG2VideoExtension_1.0.61931.0_x64__8wekyb3d8bbwe [2023-08-16] (Microsoft Corporation)

Microsoft.WindowsAppRuntime.CBS -> C:\WINDOWS\SystemApps\Microsoft.WindowsAppRuntime.CBS_8wekyb3d8bbwe [2024-05-05] (Microsoft Corporation)

MicrosoftWindows.CrossDevice -> C:\Program Files\WindowsApps\MicrosoftWindows.CrossDevice_0.24041.34.0_x64__cw5n1h2txyewy [2024-05-05] (Microsoft Windows)

Movie Maker - Video Editor -> C:\Program Files\WindowsApps\21336V3TApps.MovieMaker-FREE_3.7.4.0_x64__bzg06mxvgh4fa [2024-05-05] (V3TApps)

PhotoDirector for acer -> C:\Program Files\WindowsApps\CyberLinkCorp.ac.PhotoDirectorforacerDesktop_8.0.5229.0_x64__ypz87dpxkv292 [2021-12-22] (CYBERLINK COM CORP)

Photos Legacy -> C:\Program Files\WindowsApps\Microsoft.PhotosLegacy_2023.11110.29003.0_x64__8wekyb3d8bbwe [2024-02-14] (Microsoft Corporation)

PowerDirector for acer -> C:\Program Files\WindowsApps\CyberLinkCorp.ac.PowerDirectorforacerDesktop_14.0.4304.0_x64__ypz87dpxkv292 [2022-01-19] (CYBERLINK COM CORP)

QuickAccess -> C:\Program Files\WindowsApps\AcerIncorporated.QuickAccess_3.0.3001.0_x64__48frkmn4z8aw4 [2022-11-14] (Acer Incorporated)

Realtek Audio Control -> C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.2.169.0_x64__dt26b99r8h8gj [2019-07-07] (Realtek Semiconductor Corp)

Samsung Gallery -> C:\Program Files\WindowsApps\SAMSUNGELECTRONICSCO.LTD.PCGallery_4.13.17.0_x64__3c1yjt4zspk6g [2024-02-14] (Samsung Electronics Co. Ltd.)

Spotify Music -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.235.663.0_x64__zpdnekdrzrea0 [2024-05-05] (Spotify AB) [Startup Task]

Text Reader -> C:\Program Files\WindowsApps\13542RyanTremblay.TextReader_3.1.4.0_x64__e0ywhek3s7xze [2022-11-14] (Ryan Tremblay) [MS Ad]

Windows Feature Experience Pack -> C:\WINDOWS\SystemApps\MicrosoftWindows.Client.FileExp_cw5n1h2txyewy [2024-05-05] (Microsoft Corporation)

Windows Subsystem for Android™ -> C:\Program Files\WindowsApps\MicrosoftCorporationII.WindowsSubsystemForAndroid_2311.40000.5.0_x64__8wekyb3d8bbwe [2024-02-15] (Microsoft Corp.) [Startup Task]

Zip Extractor Pro -> C:\Program Files\WindowsApps\38526MediaLife.ZipPlus_2.0.4.0_x86__1crh1k73ty8mg [2020-06-10] (Media Life)

==================== Custom CLSID (Whitelisted): ==============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-1741543102-3776721137-2454621359-1001_Classes\CLSID\{4e6f7264-5650-4e00-0000-000000000000}\localserver32 -> C:\Program Files\NordVPN\NordVPN.exe (nordvpn s.a. -> nordvpn S.A.)

CustomCLSID: HKU\S-1-5-21-1741543102-3776721137-2454621359-1001_Classes\CLSID\{56512e36-c98f-d8d5-43c6-669ea60c4c0b}\localserver32 -> C:\Program Files\CleverFiles\Disk Drill\DD.exe (CLEVERFILES INC. -> 508 Software, LLC)

ShellIconOverlayIdentifiers: [ OptaneIconOverlay] -> {A3AF6F6C-8BED-3D93-8B5D-33427B5D38E9} => C:\Program Files\Intel\OptaneShellExtensions\OptaneShellExt.dll [2018-12-03] () [File not signed] [File is in use]

ContextMenuHandlers3: [OptaneContextMenu] -> {AD7EBB13-617D-3270-8FA8-46583499C4FB} => C:\Program Files\Intel\OptaneShellExtensions\OptaneShellExt.dll [2018-12-03] () [File not signed] [File is in use]

==================== Codecs (Whitelisted) ====================

==================== Shortcuts & WMI ========================

(The entries could be listed to be restored or removed.)

ShortcutWithArgument: C:\Users\steve\Desktop\Google Photos.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome_proxy.exe (Google LLC) -> --profile-directory=Default --app-id=ncmjhecbjeaamljdfahankockkkdmedg

ShortcutWithArgument: C:\Users\steve\Desktop\Steven - Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC) -> --profile-directory="Default"

ShortcutWithArgument: C:\Users\steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Google Photos.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome_proxy.exe (Google LLC) -> --profile-directory=Default --app-id=ncmjhecbjeaamljdfahankockkkdmedg

ShortcutWithArgument: C:\Users\steve\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\225bb61db2f318c1\Stevie - Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC) -> --profile-directory="Profile 3"

==================== Loaded Modules (Whitelisted) =============

2018-12-03 22:19 - 2018-12-03 22:19 - 000126976 _____ (Intel Corporation) [File not signed] C:\Program Files\Intel\OptaneShellExtensions\iaStorAfsServiceApi.dll

2019-03-06 22:45 - 2007-09-18 17:44 - 000421888 _____ (SEIKO EPSON CORPORATION) [File not signed] C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBIPDev.dll

2019-03-06 22:45 - 2007-09-10 16:03 - 000110592 _____ (SEIKO EPSON CORPORATION) [File not signed] C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBLPBidiDev.dll

2019-03-06 22:45 - 2006-12-26 15:58 - 000233544 _____ (SEIKO EPSON CORPORATION) [File not signed] C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBMSDev.dll

2019-03-06 22:45 - 2004-11-17 17:56 - 000286720 _____ (SEIKO EPSON CORPORATION) [File not signed] C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBNWDev.dll

2019-03-06 22:45 - 2007-09-10 16:32 - 000135168 _____ (SEIKO EPSON CORPORATION) [File not signed] C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBRSVC.dll

2019-03-06 22:45 - 2006-08-30 02:02 - 000106496 _____ (SEIKO EPSON CORPORATION) [File not signed] C:\Program Files (x86)\Common Files\EPSON\EBAPI\epLocalBidi.dll

2019-03-06 22:27 - 2012-11-12 16:15 - 000558592 _____ (SEIKO EPSON CORPORATION) [File not signed] C:\WINDOWS\System32\enppmon.dll

2019-03-06 22:27 - 2012-10-22 18:19 - 000219648 _____ (SEIKO EPSON CORPORATION) [File not signed] C:\WINDOWS\System32\enpres.dll

==================== Alternate Data Streams (Whitelisted) ========

==================== Safe Mode (Whitelisted) ==================

==================== Association (Whitelisted) =================

==================== Internet Explorer (Whitelisted) ==========

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://acer17win10.msn.com/?pc=ACTE

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://acer17win10.msn.com/?pc=ACTE

HKU\S-1-5-21-1741543102-3776721137-2454621359-1002\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://acer17win10.msn.com/?pc=ACTE

HKU\S-1-5-21-1741543102-3776721137-2454621359-1002\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://acer17win10.msn.com/?pc=ACTE

HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://acer17win10.msn.com/?pc=ACTE

HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://acer17win10.msn.com/?pc=ACTE

SearchScopes: HKU\S-1-5-21-1741543102-3776721137-2454621359-1001 -> DefaultScope {35FBE913-BBDB-4FAA-B95A-3143BD4E0411} URL =

SearchScopes: HKU\S-1-5-21-1741543102-3776721137-2454621359-1001 -> {35FBE913-BBDB-4FAA-B95A-3143BD4E0411} URL =

BHO: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office\root\Office16\OCHelper.dll [2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

BHO-x32: E-Web Print -> {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} -> C:\Program Files (x86)\Epson Software\E-Web Print\ewps_tb.dll [2014-11-27] (SEIKO EPSON CORPORATION -> SEIKO EPSON CORPORATION)

BHO-x32: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\OCHelper.dll [2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

Toolbar: HKLM-x32 - E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files (x86)\Epson Software\E-Web Print\ewps_tb.dll [2014-11-27] (SEIKO EPSON CORPORATION -> SEIKO EPSON CORPORATION)

Handler: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

Handler: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

Handler: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

Handler: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2024-05-05] (Microsoft Corporation -> Microsoft Corporation)

(If an entry is included in the fixlist, it will be removed from the registry.)

IE trusted site: HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\localhost -> localhost

IE trusted site: HKU\S-1-5-21-1741543102-3776721137-2454621359-1002\...\sharepoint.com -> hxxps://strath-files.sharepoint.com

==================== Hosts content: =========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2017-09-29 14:46 - 2017-09-29 14:44 - 000000824 _____ C:\WINDOWS\system32\drivers\etc\hosts

2023-07-13 10:42 - 2024-05-05 11:01 - 000000443 _____ C:\WINDOWS\system32\drivers\etc\hosts.ics

172.27.128.1 DESKTOP-T3QOQ8M.mshome.net # 2029 5 5 4 10 1 35 900

==================== Other Areas ===========================

(Currently there is no automatic fix for this section.)

HKLM\System\CurrentControlSet\Control\Session Manager\Environment\\Path -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\iCLS\;C:\Program Files\Intel\Intel® Management Engine Components\iCLS\;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL;C:\Program Files\Intel\Intel® Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT;C:\Program Files\Intel\Intel® Management Engine Components\IPT;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;%SYSTEMROOT%\System32\OpenSSH\;C:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\;C:\Program Files\dotnet\;C:\Program Files\Calibre2\

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\steve\Pictures\Photos from S20\20200924_213048.jpg

HKU\S-1-5-21-1741543102-3776721137-2454621359-1002\Control Panel\Desktop\\Wallpaper -> C:\Windows\web\wallpaper\Acer01.jpg

HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\Control Panel\Desktop\\Wallpaper -> C:\Users\Gillian\AppData\Local\Packages\Microsoft.Windows.Photos_8wekyb3d8bbwe\LocalState\PhotosAppBackground\newyo.jpg

DNS Servers: 194.168.4.100 - 194.168.8.100

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)

Windows Firewall is enabled.

Network Binding:

=============

Ethernet 2: NordVPN LightWeight Firewall -> NordLwf (enabled)

Ethernet: NordVPN LightWeight Firewall -> NordLwf (enabled)

WiFi: NordVPN LightWeight Firewall -> NordLwf (enabled)

==================== MSCONFIG/TASK MANAGER disabled items ==

(If an entry is included in the fixlist, it will be removed.)

MSCONFIG\Services: Intel® Capability Licensing Service TCP IP Interface => 3

MSCONFIG\Services: Intel® TPM Provisioning Service => 2

MSCONFIG\Services: iPod Service => 3

MSCONFIG\Services: jhi_service => 2

MSCONFIG\Services: LMS => 2

MSCONFIG\Services: MyEpson Portal Service => 2

MSCONFIG\Services: MyWiFiDHCPDNS => 3

MSCONFIG\Services: NAUpdate => 2

MSCONFIG\Services: NeroBackItUpBackgroundService2018 => 2

MSCONFIG\Services: QASvc => 3

MSCONFIG\Services: RegSrvc => 2

MSCONFIG\Services: RstMwService => 2

MSCONFIG\Services: RtkAudioUniversalService => 2

MSCONFIG\Services: StreamingCore => 2

MSCONFIG\Services: UEIPSvc => 3

MSCONFIG\Services: ZeroConfigService => 2

HKLM\...\StartupApproved\Run: => "RtkAudUService"

HKLM\...\StartupApproved\Run: => "IAStorIcon"

HKLM\...\StartupApproved\Run: => "Endeavors Technologies JukeboxPlayer"

HKLM\...\StartupApproved\Run32: => "Nero BackItUp"

HKLM\...\StartupApproved\Run32: => "EaseUS FixTool"

HKLM\...\StartupApproved\Run32: => "iSkysoft Helper Compact.exe"

HKLM\...\StartupApproved\Run32: => "Wondershare Helper Compact.exe"

HKLM\...\StartupApproved\Run32: => "CAMTray"

HKLM\...\StartupApproved\Run32: => "DriveSpan"

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\StartupApproved\Run: => "OneDrive"

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\StartupApproved\Run: => "EPLTarget\P0000000000000000"

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\StartupApproved\Run: => "EPLTarget\P0000000000000002"

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\StartupApproved\Run: => "EPLTarget\P0000000000000001"

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\StartupApproved\Run: => "utweb"

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\StartupApproved\Run: => "NordVPN"

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\StartupApproved\Run: => "electron.app.NordPass"

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\StartupApproved\Run: => "CCleaner Smart Cleaning"

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\StartupApproved\Run: => "EPSDNMON"

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\StartupApproved\Run: => "Avanquest Message"

HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\StartupApproved\Run: => "Amazon Photos"

HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\...\StartupApproved\Run: => "OneDrive"

HKU\S-1-5-21-1741543102-3776721137-2454621359-1003\...\StartupApproved\Run: => "com.squirrel.Teams.Teams"

==================== FirewallRules (Whitelisted) ================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [UDP Query User{D4AEB729-00CE-4595-8782-6186AFD67E91}C:\program files (x86)\google\chrome\application\chrome.exe.exe] => (Allow) C:\program files (x86)\google\chrome\application\chrome.exe (Google LLC -> Google LLC)

FirewallRules: [TCP Query User{E5F53477-DD35-4C1A-AC5D-1EA8805EDE0D}C:\program files (x86)\google\chrome\application\chrome.exe.exe] => (Allow) C:\program files (x86)\google\chrome\application\chrome.exe (Google LLC -> Google LLC)

FirewallRules: [{421624A7-B80E-4380-97CB-48E6E6DB94CD}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)

FirewallRules: [{97146C7B-99B4-437A-AC64-7101B5A4C313}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)

FirewallRules: [{6BD7DCFE-22AF-4891-8DCE-19CD07655E8D}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)

FirewallRules: [{EC059BCF-5AFE-4F22-84C2-A1682F465CBA}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)

FirewallRules: [UDP Query User{66B4C281-1F99-4970-84B4-25F781A17D8E}C:\program files (x86)\google\chrome\application\chrome.exe.exe] => (Block) C:\program files (x86)\google\chrome\application\chrome.exe (Google LLC -> Google LLC)

FirewallRules: [TCP Query User{78BB51ED-5D88-48F8-817C-06FBDE65EAA0}C:\program files (x86)\google\chrome\application\chrome.exe.exe] => (Block) C:\program files (x86)\google\chrome\application\chrome.exe (Google LLC -> Google LLC)

FirewallRules: [{5EEB7081-F60A-45BE-ADF0-2E30DBC8AD5D}] => (Allow) C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Outlook_16040.10827.20150.0_x86__8wekyb3d8bbwe\Office16\OUTLOOK.exe (Microsoft Corporation -> Microsoft Corporation)

FirewallRules: [{9722F32B-89D4-46D9-8C3B-E2337F9B9FA0}] => (Allow) C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe (Intel® Wireless Connectivity Solutions -> )

FirewallRules: [{FCBA071B-62BB-4133-A9A7-D361BFA1A0BB}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD14\PowerDVD.exe (CyberLink Corp. -> CyberLink Corp.)

FirewallRules: [{09EC6237-0455-4632-A697-D4D68AA27CC1}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD14\Movie\PowerDVDMovie.exe (CyberLink Corp. -> CyberLink Corp.)

FirewallRules: [{E2924F25-34C0-4626-A9C9-19DA4B24F666}] => (Allow) C:\Program Files (x86)\EPSON Software\ECPrinterSetup\ENPApp.exe (SEIKO EPSON CORPORATION -> Seiko Epson Corporation)

FirewallRules: [{7C5949E0-929E-4D54-A026-E04F2F4BE8C4}] => (Allow) C:\Program Files (x86)\EPSON Software\ECPrinterSetup\ENPApp.exe (SEIKO EPSON CORPORATION -> Seiko Epson Corporation)

FirewallRules: [{71B9035B-6E96-481F-B4D0-8879D188A65E}] => (Allow) C:\Program Files\WindowsApps\OpenLabsLLC.58714A8CB3A31_4.0.7326.0_x64__xgwf4v8gps778\Stagelight.exe (17EBDC47-5B5B-478A-9051-A6F84B04F572 -> )

FirewallRules: [{D4AA9B30-D49F-40AB-B4D0-6972C69BA846}] => (Allow) C:\Program Files\WindowsApps\OpenLabsLLC.58714A8CB3A31_4.0.7326.0_x64__xgwf4v8gps778\Stagelight.exe (17EBDC47-5B5B-478A-9051-A6F84B04F572 -> )

FirewallRules: [{D43775B1-7D82-4961-B564-BAD29245AD03}] => (Allow) C:\Program Files\WindowsApps\OpenLabsLLC.58714A8CB3A31_4.0.7326.0_x64__xgwf4v8gps778\Stagelight.exe (17EBDC47-5B5B-478A-9051-A6F84B04F572 -> )

FirewallRules: [{F7769D7A-AE6B-45E3-B473-81F59F1CF973}] => (Allow) C:\Program Files\WindowsApps\OpenLabsLLC.58714A8CB3A31_4.0.7326.0_x64__xgwf4v8gps778\Stagelight.exe (17EBDC47-5B5B-478A-9051-A6F84B04F572 -> )

FirewallRules: [{8EBD3890-585B-4E72-A392-F0248E6A25D5}] => (Allow) C:\Program Files\WindowsApps\OpenLabsLLC.58714A8CB3A31_4.0.7326.0_x64__xgwf4v8gps778\Stagelight Container32.exe (17EBDC47-5B5B-478A-9051-A6F84B04F572 -> )

FirewallRules: [{C4B06792-EBC8-4B07-9AED-66B147D119DC}] => (Allow) C:\Program Files\WindowsApps\OpenLabsLLC.58714A8CB3A31_4.0.7326.0_x64__xgwf4v8gps778\Stagelight Container32.exe (17EBDC47-5B5B-478A-9051-A6F84B04F572 -> )

FirewallRules: [{B0AB877D-0BC9-4591-95DF-99105791A82B}] => (Allow) C:\Program Files\WindowsApps\OpenLabsLLC.58714A8CB3A31_4.0.7326.0_x64__xgwf4v8gps778\Stagelight Container32.exe (17EBDC47-5B5B-478A-9051-A6F84B04F572 -> )

FirewallRules: [{923C6F2D-B29D-4895-BFA1-48EB43990A10}] => (Allow) C:\Program Files\WindowsApps\OpenLabsLLC.58714A8CB3A31_4.0.7326.0_x64__xgwf4v8gps778\Stagelight Container32.exe (17EBDC47-5B5B-478A-9051-A6F84B04F572 -> )

FirewallRules: [{A784AB41-9E8F-46F0-9E57-AF1311F23631}] => (Allow) C:\Program Files\WindowsApps\OpenLabsLLC.58714A8CB3A31_4.0.7326.0_x64__xgwf4v8gps778\Stagelight Container64.exe (17EBDC47-5B5B-478A-9051-A6F84B04F572 -> )

FirewallRules: [{1FF9056C-18B8-4C4C-9D20-C003728090EE}] => (Allow) C:\Program Files\WindowsApps\OpenLabsLLC.58714A8CB3A31_4.0.7326.0_x64__xgwf4v8gps778\Stagelight Container64.exe (17EBDC47-5B5B-478A-9051-A6F84B04F572 -> )

FirewallRules: [{D8CD1526-D62D-4560-B9BE-5C7DD465AF66}] => (Allow) C:\Program Files\WindowsApps\OpenLabsLLC.58714A8CB3A31_4.0.7326.0_x64__xgwf4v8gps778\Stagelight Container64.exe (17EBDC47-5B5B-478A-9051-A6F84B04F572 -> )

FirewallRules: [{3E19D774-3AD9-40E7-8A57-3EC857B324B6}] => (Allow) C:\Program Files\WindowsApps\OpenLabsLLC.58714A8CB3A31_4.0.7326.0_x64__xgwf4v8gps778\Stagelight Container64.exe (17EBDC47-5B5B-478A-9051-A6F84B04F572 -> )

FirewallRules: [{17D38086-9743-4EDF-A691-D604CA563BF2}] => (Allow) C:\Program Files (x86)\EPSON Software\ECPrinterSetup\ENPApp.exe (SEIKO EPSON CORPORATION -> Seiko Epson Corporation)

FirewallRules: [{4C5CAB28-7A10-4992-B0C9-70236A8C60A9}] => (Allow) C:\Program Files (x86)\EPSON Software\ECPrinterSetup\ENPApp.exe (SEIKO EPSON CORPORATION -> Seiko Epson Corporation)

FirewallRules: [{762E09DF-D209-4C13-A0E4-3B1D507301E2}] => (Allow) C:\Program Files\IBM\SPSS\Statistics\26\stats.com (International Business Machines Corporation -> IBM Corp.)

FirewallRules: [{972566EC-13CB-4389-975F-449D3598E771}] => (Allow) C:\Program Files\IBM\SPSS\Statistics\26\WinWrapIDE.exe (International Business Machines Corporation -> IBM Corp.)

FirewallRules: [{F01C3573-9E22-458A-91CE-5DB8F87466B3}] => (Allow) C:\Program Files\IBM\SPSS\Statistics\26\stats.exe (International Business Machines Corporation -> IBM Corp.)

FirewallRules: [{95236E62-7ACB-4C8D-8E14-7BAE7CD20548}] => (Allow) C:\Program Files\IBM\SPSS\Statistics\26\stats.com (International Business Machines Corporation -> IBM Corp.)

FirewallRules: [{A16E47A8-211F-4C36-8DA0-694CCD4A95CB}] => (Allow) C:\Program Files\IBM\SPSS\Statistics\26\WinWrapIDE.exe (International Business Machines Corporation -> IBM Corp.)

FirewallRules: [{38919211-491A-4399-942E-8B30C4EA6645}] => (Allow) C:\Program Files\IBM\SPSS\Statistics\26\stats.exe (International Business Machines Corporation -> IBM Corp.)

FirewallRules: [TCP Query User{1D3B44E5-7570-4F13-B04C-111E72D6FC1E}C:\users\steve\appdata\local\programs\nordpass\nordpass.exe] => (Block) C:\users\steve\appdata\local\programs\nordpass\nordpass.exe (NordPass Team) [File not signed]

FirewallRules: [UDP Query User{696A3737-CC6F-46FB-9216-570CEB929772}C:\users\steve\appdata\local\programs\nordpass\nordpass.exe] => (Block) C:\users\steve\appdata\local\programs\nordpass\nordpass.exe (NordPass Team) [File not signed]

FirewallRules: [TCP Query User{264C95F6-A57E-4E55-AF24-917262811A57}C:\users\gillian\appdata\roaming\zoom\bin\zoom.exe] => (Block) C:\users\gillian\appdata\roaming\zoom\bin\zoom.exe (Zoom Video Communications, Inc. -> Zoom Video Communications, Inc.)

FirewallRules: [UDP Query User{636FC029-9E9F-4501-AA25-856A109525D5}C:\users\gillian\appdata\roaming\zoom\bin\zoom.exe] => (Block) C:\users\gillian\appdata\roaming\zoom\bin\zoom.exe (Zoom Video Communications, Inc. -> Zoom Video Communications, Inc.)

FirewallRules: [TCP Query User{E64876CA-64B4-4268-981B-7174EC1A856D}C:\users\steve\appdata\local\programs\nordpass\nordpass.exe] => (Allow) C:\users\steve\appdata\local\programs\nordpass\nordpass.exe (NordPass Team) [File not signed]

FirewallRules: [UDP Query User{46FECE41-9EA8-4721-AEB5-6B713875FF5D}C:\users\steve\appdata\local\programs\nordpass\nordpass.exe] => (Allow) C:\users\steve\appdata\local\programs\nordpass\nordpass.exe (NordPass Team) [File not signed]

FirewallRules: [TCP Query User{20BBCE53-FDDF-4432-9439-48EB3077AA00}C:\users\gillian\appdata\local\microsoft\teams\current\teams.exe] => (Block) C:\users\gillian\appdata\local\microsoft\teams\current\teams.exe (Microsoft Corporation -> Microsoft Corporation)

FirewallRules: [UDP Query User{F5079F31-EED9-4BDC-95EF-AD1FBD2D6E39}C:\users\gillian\appdata\local\microsoft\teams\current\teams.exe] => (Block) C:\users\gillian\appdata\local\microsoft\teams\current\teams.exe (Microsoft Corporation -> Microsoft Corporation)

FirewallRules: [{11E7A569-6A70-4766-A0D6-A8A4B0BBC25B}] => (Allow) C:\Program Files (x86)\Syncios\Syncios Mobile Manager\Syncios Mobile Manager.exe => No File

FirewallRules: [TCP Query User{9F00A981-A34E-4B80-921F-EF6348710D0F}C:\program files\skybox\skybox.exe] => (Allow) C:\program files\skybox\skybox.exe (Beijing Zixiong Information Technology Co., Ltd. -> )

FirewallRules: [UDP Query User{7D96304F-0400-4A6F-AFCF-83BAAE51461F}C:\program files\skybox\skybox.exe] => (Allow) C:\program files\skybox\skybox.exe (Beijing Zixiong Information Technology Co., Ltd. -> )

FirewallRules: [{03B62D2C-A904-4DC9-8446-2EC2851AA1D2}] => (Block) C:\program files\skybox\skybox.exe (Beijing Zixiong Information Technology Co., Ltd. -> )

FirewallRules: [{58C907D2-6B90-4282-9ABA-362F4AF64A56}] => (Block) C:\program files\skybox\skybox.exe (Beijing Zixiong Information Technology Co., Ltd. -> )

FirewallRules: [{C027F577-66DD-402C-8F97-ADDE7CF8505B}] => (Allow) C:\Program Files\Microsoft Office\root\Office16\outlook.exe (Microsoft Corporation -> Microsoft Corporation)

FirewallRules: [{AF2EC385-4628-4C90-A140-5184E0A3C52B}] => (Allow) C:\Program Files\Microsoft Office\root\Office16\Lync.exe (Microsoft Corporation -> Microsoft Corporation)

FirewallRules: [{5CCC6300-7F0F-4950-AE6C-D96A36CC8E61}] => (Allow) C:\Program Files\Microsoft Office\root\Office16\UcMapi.exe (Microsoft Corporation -> Microsoft Corporation)

FirewallRules: [{E5D0D6B2-7594-48A0-93F3-14BFC4369789}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)

FirewallRules: [{56D33FD8-594B-43B4-9C69-B6B50320D3F5}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)

FirewallRules: [{EA8494E9-78FE-4949-976F-BE6A3FD37724}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12131.3.2010.0_x64__nzyj5cx40ttqa\iTunes.exe (5BD5593D-A41B-4F89-884E-B4F3E0FBAA75 -> Apple Inc.)

FirewallRules: [{8137CBA0-B653-4A63-BFA6-DEC9AA9CCF11}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12131.3.2010.0_x64__nzyj5cx40ttqa\iTunes.exe (5BD5593D-A41B-4F89-884E-B4F3E0FBAA75 -> Apple Inc.)

FirewallRules: [{AD78B310-82A7-4F55-9E1A-1F2AA542DB9F}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12131.3.2010.0_x64__nzyj5cx40ttqa\iTunes.exe (5BD5593D-A41B-4F89-884E-B4F3E0FBAA75 -> Apple Inc.)

FirewallRules: [{1F6007C5-90DF-4865-91C7-80FC8F034DD0}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12131.3.2010.0_x64__nzyj5cx40ttqa\iTunes.exe (5BD5593D-A41B-4F89-884E-B4F3E0FBAA75 -> Apple Inc.)

FirewallRules: [{C76FDE58-7DD2-4B40-9E36-A65FB99AC5FB}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12131.3.2010.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe (5BD5593D-A41B-4F89-884E-B4F3E0FBAA75 -> Apple Inc.)

FirewallRules: [{862264D6-8207-4058-9A37-0E6FB0BF40AB}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12131.3.2010.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe (5BD5593D-A41B-4F89-884E-B4F3E0FBAA75 -> Apple Inc.)

FirewallRules: [{756BD03C-ADCD-44A4-A51F-74EF8CA87535}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12131.3.2010.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe (5BD5593D-A41B-4F89-884E-B4F3E0FBAA75 -> Apple Inc.)

FirewallRules: [{65AE6FC3-31B2-4A1E-95E3-5DF8F563D540}] => (Allow) C:\Program Files\WindowsApps\AppleInc.iTunes_12131.3.2010.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe (5BD5593D-A41B-4F89-884E-B4F3E0FBAA75 -> Apple Inc.)

FirewallRules: [{E72B7B2C-916C-4BE1-A2A2-0AC54E69B4CC}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_23306.3309.2530.1346_x64__8wekyb3d8bbwe\msteams.exe (Microsoft Corporation -> Microsoft Corporation)

FirewallRules: [{9FA0A97A-416D-4C55-83A5-85D57BD552FA}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_23306.3309.2530.1346_x64__8wekyb3d8bbwe\msteams.exe (Microsoft Corporation -> Microsoft Corporation)

FirewallRules: [{5756E0DD-9A63-4C00-B4AF-2AFD74A1C392}] => (Allow) C:\Program Files\WindowsApps\MicrosoftCorporationII.WindowsSubsystemForAndroid_2311.40000.5.0_x64__8wekyb3d8bbwe\WsaClient\WsaClient.exe (Microsoft Corporation -> )

FirewallRules: [{9F8A15CE-D4CD-45EC-A74C-3ED4AE54EFF0}] => (Allow) C:\Program Files (x86)\Microsoft\EdgeWebView\Application\122.0.2365.80\msedgewebview2.exe (Microsoft Corporation -> Microsoft Corporation)

FirewallRules: [{8C94AEF3-990A-4869-8674-CD8D344DF2A6}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC -> Google LLC)

FirewallRules: [{BDB9A1A5-7AFD-4807-9A6C-1019FC15188F}] => (Allow) C:\Program Files\Microsoft Office\root\Office16\Lync.exe (Microsoft Corporation -> Microsoft Corporation)

FirewallRules: [{8FCCFFC1-546D-46B0-BAE6-23C24C2653CE}] => (Allow) C:\Program Files\Microsoft Office\root\Office16\UcMapi.exe (Microsoft Corporation -> Microsoft Corporation)

FirewallRules: [{A9AACE5E-C1F6-4020-9243-F7D03C8790E2}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.235.663.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)

FirewallRules: [{5C13F22B-EC42-4F8A-BE80-AB4FD5F854B0}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.235.663.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)

FirewallRules: [{E12760BD-3651-4CD3-8354-3023A0D12994}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.235.663.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)

FirewallRules: [{89DA3B53-8AC7-499E-95D9-8C0D6A6D7855}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.235.663.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)

FirewallRules: [{6EDC16D9-E147-4F01-8204-5E97C5369345}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.235.663.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)

FirewallRules: [{547E8B00-F88E-427E-906D-5B6DE50950E2}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.235.663.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)

FirewallRules: [{B541C718-38B8-47D5-B30B-F87FB8780229}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.235.663.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)

FirewallRules: [{9889EFBD-D8EE-40D0-9D15-1696E227410D}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.235.663.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)

FirewallRules: [{6F00C664-A42D-4378-8EC0-350BD8EEF03E}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.235.663.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)

FirewallRules: [{471DF343-36C0-44CE-ACAA-DB242A6F9C40}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.235.663.0_x64__zpdnekdrzrea0\Spotify.exe (453637B3-4E12-4CDF-B0D3-2A3C863BF6EF -> Spotify Ltd)

FirewallRules: [{52F89E3B-D192-4906-AF3F-E0F9DA5107FC}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.118.3205.0_x64__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)

FirewallRules: [{37EB7A35-B468-4463-B3AE-48B575EC906C}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.118.3205.0_x64__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)

FirewallRules: [{5BE05F8F-DD24-4CDD-B006-E80DC7FC74D9}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.118.3205.0_x64__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)

FirewallRules: [{69D4E43E-97B1-4DE6-94D2-58228D936C3A}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.118.3205.0_x64__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)

==================== Restore Points =========================

11-03-2024 12:08:07 Scheduled Checkpoint

05-05-2024 11:27:26 Windows Update

05-05-2024 14:12:51 Windows Modules Installer

05-05-2024 14:14:59 Windows Modules Installer

==================== Faulty Device Manager Devices ============

==================== Event log errors: ========================

Application errors:

==================

Error: (05/05/2024 04:00:59 PM) (Source: Application Hang) (EventID: 1002) (User: NT AUTHORITY)

Description: The program explorer.exe version 10.0.22621.3374 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Error: (05/05/2024 03:46:55 PM) (Source: VSS) (EventID: 8193) (User: )

Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW. hr = 0x80070006, The handle is invalid..

Operation:

Executing Asynchronous Operation

Context:

Current State: DoSnapshotSet

Error: (05/05/2024 03:44:04 PM) (Source: VSS) (EventID: 8194) (User: )

Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied..This is often caused by incorrect security settings in either the writer or requestor process.

Operation:

Gathering Writer Data

Context:

Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

Writer Name: System Writer

Writer Instance ID: {3876c086-af61-46ff-b7bf-f0ed2fb6def9}

Error: (05/05/2024 02:09:24 PM) (Source: VSS) (EventID: 8193) (User: )

Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW. hr = 0x80070006, The handle is invalid..

Operation:

Executing Asynchronous Operation

Context:

Current State: DoSnapshotSet

Error: (05/05/2024 02:06:17 PM) (Source: VSS) (EventID: 8194) (User: )

Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied..This is often caused by incorrect security settings in either the writer or requestor process.

Operation:

Gathering Writer Data

Context:

Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

Writer Name: System Writer

Writer Instance ID: {1dabcf02-4cf4-4c81-bbea-933b7b8d6939}

Error: (05/05/2024 12:47:07 PM) (Source: VSS) (EventID: 8193) (User: )

Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress..

Error: (05/05/2024 12:47:07 PM) (Source: VSS) (EventID: 8193) (User: )

Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress..

Error: (05/05/2024 12:47:07 PM) (Source: VSS) (EventID: 13) (User: )

Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.]

System errors:

=============

Error: (05/05/2024 03:21:30 PM) (Source: Service Control Manager) (EventID: 7000) (User: )

Description: The Freemake Improver service failed to start due to the following error:

The service did not respond to the start or control request in a timely fashion.

Error: (05/05/2024 03:21:30 PM) (Source: Service Control Manager) (EventID: 7009) (User: )

Description: A timeout was reached (45000 milliseconds) while waiting for the Freemake Improver service to connect.

Error: (05/05/2024 03:20:45 PM) (Source: Service Control Manager) (EventID: 7000) (User: )

Description: The SecurityService service failed to start due to the following error:

The system cannot find the file specified.

Error: (05/05/2024 03:14:21 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10000) (User: NT AUTHORITY)

Description: WLAN Extensibility Module has failed to start.

Module Path: C:\WINDOWS\system32\IntelIHVRouter08.dll

Error Code: 258

Error: (05/05/2024 03:13:57 PM) (Source: Service Control Manager) (EventID: 7000) (User: )

Description: The Freemake Improver service failed to start due to the following error:

The service did not respond to the start or control request in a timely fashion.

Error: (05/05/2024 03:13:57 PM) (Source: Service Control Manager) (EventID: 7009) (User: )

Description: A timeout was reached (45000 milliseconds) while waiting for the Freemake Improver service to connect.

Error: (05/05/2024 03:13:11 PM) (Source: Service Control Manager) (EventID: 7000) (User: )

Description: The SecurityService service failed to start due to the following error:

The system cannot find the file specified.

Error: (05/05/2024 03:11:43 PM) (Source: Service Control Manager) (EventID: 7011) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the nordvpn-service service.

Windows Defender:

================

Date: 2024-05-05 13:11:41

Description:

Microsoft Defender Antivirus scan has been stopped before completion.

Scan Type: Antimalware

Scan Parameters: Quick Scan

Date: 2024-03-04 12:53:54

Description:

Microsoft Defender Antivirus scan has been stopped before completion.

Scan Type: Antimalware

Scan Parameters: Quick Scan

Date: 2024-03-01 18:18:41

Description:

Microsoft Defender Antivirus scan has been stopped before completion.

Scan Type: Antimalware

Scan Parameters: Quick Scan

Date: 2024-02-28 09:03:22

Description:

Microsoft Defender Antivirus scan has been stopped before completion.

Scan Type: Antimalware

Scan Parameters: Quick Scan

Date: 2024-02-27 11:43:48

Description:

Microsoft Defender Antivirus scan has been stopped before completion.

Scan Type: Antimalware

Scan Parameters: Quick Scan

Event[0]

Date: 2024-05-05 11:22:46

Description:

Microsoft Defender Antivirus has encountered an error trying to update security intelligence.

New security intelligence Version:

Previous security intelligence Version: 1.407.231.0

Update Source: Microsoft Malware Protection Center

Security intelligence Type: AntiVirus

Update Type: Full

Current Engine Version:

Previous Engine Version: 1.1.24020.9

Error code: 0x80070020

Error description: The process cannot access the file because it is being used by another process.

Date: 2024-05-05 11:22:46

Description:

Microsoft Defender Antivirus has encountered an error trying to update security intelligence.

New security intelligence Version:

Previous security intelligence Version: 1.407.231.0

Update Source: Microsoft Malware Protection Center

Security intelligence Type: AntiSpyware

Update Type: Full

Current Engine Version:

Previous Engine Version: 1.1.24020.9

Error code: 0x80070020

Error description: The process cannot access the file because it is being used by another process.

Date: 2024-05-05 11:22:46

Description:

Microsoft Defender Antivirus has encountered an error trying to update security intelligence.

New security intelligence Version:

Previous security intelligence Version: 1.407.231.0

Update Source: Microsoft Malware Protection Center

Security intelligence Type: AntiVirus

Update Type: Full

Current Engine Version:

Previous Engine Version: 1.1.24020.9

Error code: 0x80070020

Error description: The process cannot access the file because it is being used by another process.

Date: 2024-05-05 11:20:26

Description:

Microsoft Defender Antivirus has encountered an error trying to update security intelligence.

New security intelligence Version:

Previous security intelligence Version: 1.407.231.0

Update Source: Microsoft Update Server

Security intelligence Type: AntiVirus

Update Type: Full

Current Engine Version:

Previous Engine Version: 1.1.24020.9

Error code: 0x80240016

Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

Date: 2024-05-05 11:04:21

Description:

Microsoft Defender Antivirus has encountered an error trying to update security intelligence.

New security intelligence Version:

Previous security intelligence Version: 1.407.231.0

Update Source: Microsoft Malware Protection Center

Security intelligence Type: AntiVirus

Update Type: Full

Current Engine Version:

Previous Engine Version: 1.1.24020.9

Error code: 0x80070102

Error description: The wait operation timed out.

CodeIntegrity:

===============

Date: 2024-02-14 13:44:52

Description:

Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\fcon.dll because the set of per-page image hashes could not be found on the system.

Date: 2023-12-19 16:29:32

Description:

Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.23090.2008-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_3156b3035fd88b4d\igd10iumd64.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2023-12-19 16:21:37

Description:

Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\F-Secure\TOTAL\Ultralight\ulcore\1701168963\fsamsi64.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

==================== Memory info ===========================

BIOS: American Megatrends Inc. R01-C3 04/08/2020

Motherboard: Acer B36H4-AD

Processor: Intel® Core™ i5-8400 CPU @ 2.80GHz

Percentage of memory in use: 61%

Total physical RAM: 8069.98 MB

Available physical RAM: 3074.74 MB

Total Virtual: 8581.98 MB

Available Virtual: 3214.79 MB

==================== Drives ================================

Drive c: (Acer) (Fixed) (Total:465.19 GB) (Free:237.61 GB) (Model: TOSHIBA DT01ACA100) NTFS

Drive d: (Data) (Fixed) (Total:465.2 GB) (Free:458.33 GB) (Model: TOSHIBA DT01ACA100) NTFS

\\?\Volume{af1a4e76-2cab-42a1-b627-2319125239c2}\ (Recovery) (Fixed) (Total:1 GB) (Free:0.24 GB) NTFS

\\?\Volume{e98a5c0c-fd67-4cc4-8a80-21ad4146b416}\ (ESP) (Fixed) (Total:0.09 GB) (Free:0.04 GB) FAT32

==================== MBR & Partition Table ====================

==========================================================

Disk: 0 (Size: 931.5 GB) (Disk ID: 2034C532)

Partition: GPT.

==================== End of Addition.txt =======================


Slow System- Painfully slow when opening pages or programs [Solved] - Virus, Spyware, Malware Removal (2024)
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